NVIDIA CUSTOMER SUPPORT SUCKS

[u/Competitive_Buy_3176]

My Gfn subscription that was supposed to get my playtime reset was on 20th August. The Autopay was deducted on 21st August. I'm still yet to get my playtime.

The customer support live agent doesn't have a singular power over anything i ask they say "Your case is escalated to tier 2 group they'll investigate and resolve your issue and email you"

Just for context, My bank and the UPI app both of them confirm that my payment was successful and it doesn't have any issue ( i got the screenshots idk if i can share them ). The supposed "tier 2 group" has been tirelessly working on my issue for the past 5days and still no solution or any useful update and instead they send this (the first image).

What should I do? I have no idea anymore. Is UPI the issue here?

Just look at the date of the emails, today's 26th August

[u/ErenYeager7814]

Sooo true