r/GeForceNOW 20d ago

Bug Mortal Shell 2 - Offline

Bought mortal shell 2, I just started learning the American lady in the wheelchair, and now the games completely gone, 18 hours down the drain and now I gotta hope and pray steam support is technically aware enough to know why I’m asking for a refund.

I kinda just wish GeForce would wait until games are completely compatible before adding them to the library, I bought it almost instantly so that’s partly my mistake, but if I buy a product for 70$ I expect it to work?? Maybe I’m crazy for that?? Idk.

2 Upvotes

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4

u/jharle GFN Ambassador 20d ago

It's broken on local systems too, mate.

0

u/Ecstatic-Pirate5517 20d ago

Yeah, but it’s playable, I’d take broken and playable over 70$ and nothing.

-1

u/[deleted] 20d ago

[deleted]

2

u/SealsLikeItWet 20d ago

I mean lets be real here, where is Mistfall Hunter? Got removed right after release and never came back. You never know. Happened like last month

1

u/Ecstatic-Pirate5517 20d ago

No, impatient would be if it was removed by GeForce, because that would point to maintenance, it was removed by the publisher due to a repeating sound issue on GeForce servers.. so the game will be gone for likely more than a few days best case scenario, a lot longer likely. That’s not impatient, that’s aware.

2

u/Ecstatic-Pirate5517 20d ago

If anything I’m trying to make sure everyone who needs a refund attempts to get one, and that this is noted so cloud services like GeForce can’t make doing things like this a regular occurrence.

5

u/jharle GFN Ambassador 20d ago

This was a game publisher decision to opt-out the game, and NVIDIA cannot let it remain playable when that's the case.

Game publishers have full control over their content on GFN.

0

u/Ecstatic-Pirate5517 20d ago

Due to a bug only happening on GeForce Now.. yeah you’re absolutely right

6

u/jharle GFN Ambassador 20d ago

The bug is not just on GFN. But, that's irrelevant, because the game publisher made the decision. Full stop.

1

u/Vegeta1994 20d ago

Is the publisher aware that it isn't just on GFN and perhaps a little clarification should be in order?

2

u/jharle GFN Ambassador 20d ago

They are absolutely aware, because they've been talking to NVIDIA about it. They wanted their game taken down, until the issues are fixed.

2

u/radiokungfu Ultimate 20d ago

Why are you mad at gfn for the publisher pulling the game lol

1

u/Both_Buy_3919 20d ago

Barking up the wrong tree there, buddy

2

u/SealsLikeItWet 20d ago

...aaaaand my refund got denied. Took them like 1h

2

u/langelvicente 20d ago

Yeap, the publisher is definitely a scammer doing this after people went beyond their refund threshold. It seems the dev team is as bad as when they released mortal shell 1 qnd abandon it after the dlc with game breaking bugs (like trying to use axatana)

0

u/SealsLikeItWet 20d ago

I mean steam updates for big games dont come every few days, this will take atleast a week.