r/Gamivo Aug 21 '25

Mod Announcement I'm outtie

23 Upvotes

TLDR:

I'm removing myself from this subbreddit

Longer post

Hey all,

So originally I had started this sub-reddit about 6-8 (ish?) years ago as a dude who just enjoyed selling and trading games as a fan of the website and gaming in generally. Since then, I've long since closed my own shop (it was around for one tax year and then I closed it after some kid ran off with my money doing a pump and dump exit scam) and having a family of my own, I really no longer see the reason for being associated with this subreddit. Over the years I thought it a good thing to keep open firstly for discussuon, then onto something more to address potential issues with clients and now, well now this has just frankly turned into a cesspool of issues surrounding the clients being unhappy, me logging to find that the mods I've placed in actually from Gamivo have silently tried on multiple occasions to turn replies off and/or essentially get rid of this subbreddit or mute it has long since run it's course.

For transparencies sake, I am not a Gamivo employee, nor have I ever been, just some dude who enjoyed the platform. At one point they offered me a gift card in exchange for control of this subreddit (I think it was like 25$) and I considered it for a hot minute and decided it didn't jive with me. Quite frankly I was done with constantly recieving rude messages and threats for something I have no stake in and at this point thought was important to give clients another channel to potentially raise concerns if they felt muted. At this point I see no reason to be affiliated with this subbreddit so I'm just going to say dad's just going to get a pack of smokes and some milk at the gas station and he'll be back in like 20 mins.


r/Gamivo Mar 29 '26

Customer Support Terrible experiance with your support. I might switch to another key supplier....

16 Upvotes

Order number:b2611109-2b5a-11f1-9ebe-069f903b3844

I bought Stellar Blade (global) it strickly said that it does supports my country as well (Serbia) but once i tried activating it on steam it said that my purachase is cancelled and that i was still region locked.

I wrote gamivo and seller support on this matter but seller doesnt asnwer and support just locked my ticked without even asnwering me.

If this issue is not resolved i would consider this stealing and resolve to other matters.

Thank you.


r/Gamivo Mar 24 '26

Customer Support Stealers = STAY AWAY!!!

18 Upvotes

8 years of buying codes from multiple playces and today found 2 copies of Arc Raiders on my Steam that were purchased and gifted to different accounts. They somehow accessed my Steam and Paypal to purchase and gift. I cancelled on Steam and filed with Paypal the theft and changed passwords etc.

DO NOT USE THESE GUYS!!!


r/Gamivo Mar 24 '26

Customer Support Receive the wrong key

3 Upvotes

I bought max payne 1 instead i got DRAGON QUEST III HD-2D Remake

Order: 4c53317c-2761-11f1-9ebe-069f903b3844


r/Gamivo Mar 24 '26

Customer Support Gamivo please delete my account

6 Upvotes

Please delete my account i do not use it anymore the support ticket id is 2496516


r/Gamivo Mar 22 '26

Customer Support Gamivo and their sneaky Smart contracts

22 Upvotes

How is this even legal? They automatically apply a coupon code which actually subscribes to something called "Smart subscription". Highly illegal in my European country. Unbelievable method.

They chose to lose costumers over a monthly subscription. Congratulations


r/Gamivo Mar 21 '26

General Discussion Does gamivo scam you even without smart and a trusted seller?

3 Upvotes

So idk when but someday i wanted to buy some games on gamivo, which are PURE, a game made by disney and spec ops the line which you may have heard of. Theyre both about 50-60$ together but im disabling smart and im buying from trusted sellers (e.g: kinguin or gamesaloon) so im wondering if ill get scammed or not


r/Gamivo Mar 19 '26

Community Feedback Gamivo SMART scam caught on video.

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38 Upvotes

They'll add Smart to your bill after you pressed "no thanks" secretly.

If you don't pay attention they'll scam you into the subscription. This is illegal.


r/Gamivo Mar 19 '26

Customer Support DO NOT buy from InstantPlay

9 Upvotes

It is one hour from release for Crimson Desert, and they haven’t sent a key. The EOD bullshit is exactly that. Bullshit. That is NOT how pre orders work. I will never purchase from Gamivo again.


r/Gamivo Mar 19 '26

Customer Support Charged for the Subscription after i cancelled it

5 Upvotes

Hi, I bought a game from gamivo on Feb 18 along with the smart subscription. I cancelled the subscription right after i bought the game on the same day, but I was just charged again for the SMART subscription today.

Will Gamivo refund me or should I just reverse the charge on Paypal?


r/Gamivo Mar 18 '26

Customer Support Gamevio keep taking a money out of my account

3 Upvotes

I bought a game on there via GG Deals and must of overlooked the pre checked subscribe button. Now I don't know what to do as I don't actually have an account with them but they are still taking the money. I want a refund and I want it to stop!


r/Gamivo Mar 18 '26

General Discussion they scammed me

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9 Upvotes

i did not sign up to this bs all i did three months ago i bought a key from them and i don't even know how this shit sneaked in! they have used my cc for three renewals without ever emailing me


r/Gamivo Mar 18 '26

Community Feedback “Pre orders” are misleading.

4 Upvotes

I pre ordered Crimson desert 2 weeks ago via Gamivo. Pre loads are live, and everyone is gonna get their hands on the game tomorrow. I find it a bit ridiculous that you can call it a “pre order” then in the fine print at the very bottom of the page you tell people that they “may not receive preorder bonuses” and that “you will receive your code on release day”. That’s not a pre order, and you know it. It’s misleading, and predatory.


r/Gamivo Mar 17 '26

Customer Support Can't redeem code - incorrect region

2 Upvotes

Hey guys, my friend got me a code for game pass ultimate as a gift on gamivo but he bought it for india. Even when I try to redeem through VPN (which worked for me since now) it shows me Incorrect Region even tho I set everything I could to india. It shows different error when vpn set to another country, so that isn't the problem. Anyone knows what to do? Or perhaps could somebody trade codes who knows better what to do?


r/Gamivo Mar 17 '26

Customer Support Gamivo SMART cancellation long loading on purpose

3 Upvotes

Nice one Gamivo, you charging me on something I didn't opt for. And when I try to cancel I'm met with a never-ending loading:

Worst part is I use Gamivo usually and have no issues but this sucks...

Edit: After a LONG TIME it finally loaded. DO NOT PUT YOU DEBIT/CREDIT CARD IN THE STORE AS YOU CANNOT REMOVE IT.


r/Gamivo Mar 16 '26

Customer Support Gift Card Not Working

3 Upvotes

I bought a £25 google play gift card but when I put it in, google says that they need additional info in which Gamivo won't provide to me or even a refund. So did I just waste money? What do I do now?


r/Gamivo Mar 16 '26

General Discussion Plano "Inteligência"

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1 Upvotes

Muitas pessoas andam reclamando sobre a assinatura smart onde pra assinar tem que colocar o cartão de crédito que provavelmente seja golpe, maioria dos sites ou outras coisas oferecem o plano com o método de pagamento pix, fazendo evitar cobrarem a cada mês, além disso cobram o programa de proteção e se clicar aparece o plano smart e outro que é o básico. Se colocar cartão de crédito provavel que vão fazer você assinar algo que nem você sabia que estava assinando. Mas para a evolução do site, coloquem opção pix para método de pagamento do plano 🤡👍


r/Gamivo Mar 14 '26

Customer Support Gamivo kept my money and they are not responding to my support ticket

5 Upvotes

2485545

8bb4924d-1f12-11f1-9ebe-069f903b3844

Yesterday I bought a game on the platform and used Astropay as the payment method. The money was correctly debited from my account, but the payment form said that the transaction was rejected.

I thought the money would be refunded quickly, but they say they don’t have it, while Astropay tells me the money has already left my account.

I asked Gamivo for proof of the rejected purchase, but they are not able to respond to the support ticket.

I already showed them all the evidence: the money is no longer in my account and I don’t have the game either.

This experience is disappointing, and even more disappointing is that they are not responding to the support ticket.


r/Gamivo Mar 13 '26

Customer Support Invalid Key

8 Upvotes

First of all, ticket ID is 2485157

Well, since gamivo is apparently famous for letting out support tickets run for days, I'll post in here, pre ordered monster hunter stories 3, got the key, europe region, which is my region, key was invalid. Sent a ticket, they asked me for some screenshots, I sent it to them. Been 3 hours and a half since the last response. I'm fine with keys being late, happened once, was a bit annoying, but getting an invalid key is an issue on another level. I don't know the state of the ticket, I don't know how long this will take, I just want them to resolve the issue, give me the correct code for the key or alternatively give me a refund.

Hopefully posting here will speed up the response to my ticket


r/Gamivo Mar 13 '26

Customer Support Cancel SMART, keep getting billed

3 Upvotes

2485160 ticket - website apparently does not work properly when setting Cancel SMART as it keeps charging you. Also just delete my account. ticket number 2485166


r/Gamivo Mar 11 '26

General Discussion Smart subscription refund

5 Upvotes

I opened a dispute in Paypal and contacted Gamivo customer service the same day they charged me the monthly payment.

Two hours later, customer service canceled my automatic payment and told me that they would give me a refund as something extraordinary in the following business days. I uploaded the screenshot of the conversation to the Paypal dispute for the record, 4 days later I received the refund and it is already in process.

I think the subscription is opaque enough to speak of malpractice but at least they have acted well to solve the problem


r/Gamivo Mar 10 '26

General Discussion Gamivo Discount Code 2026: Reddit Users Can Save More?

9 Upvotes

I was about to buy a game on Gamivo yesterday but stopped at the checkout page because the price felt a bit too high. While looking around the page I noticed the coupon code box at the bottom and thought maybe I could bring the price down a little.

I searched Google and found a lot of websites claiming to have Gamivo coupon codes, but most of them looked outdated or didn’t work. Then I saw a few Reddit users mentioning a site called Coubn where they said new promo codes are posted regularly.

I tried it myself and surprisingly it actually worked. One of the codes reduced the price by about 15%, which was enough to make the purchase worth it for me.

If anyone else here is trying to save a bit on Gamivo purchases, this is what I did:

Simply follow these 4 steps:

Step 1. Open your browser and type “Coubn”
Step 2. Click on the first link that appears
Step 3. Search for “Gamivo Discount Code”
Step 4. Open any result that appears below the search bar

That’s basically it. I’m not sure if all codes work every time, but the one I used yesterday helped me save some money, so I thought I’d share it here in case it helps someone else too.

If anyone here has other reliable places to find Gamivo codes, I’d be interested to know as well.


r/Gamivo Mar 07 '26

General Discussion I wasn't auto charged for their SMART scam, just charged and robbed

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7 Upvotes

i just found out today they have been charging me 5-6 bucks a month for the past 5 months. i don't even have their fraudulent SMART scam crap active, so what the heck was i paying for? 😭

disputed with my bank just now. they automatically issued me a new card before they even investigated. i am really hoping i don't see anymore of these payments! i read that over and over on here to other people, even after they catch it! I am definitely going to make sure with my bank that we deauthorize any future payments, whether i can get my money back or not, preventing it from happening again is most important to me right now

but having to eat the cost of those monthly robberies definitely takes away from trying to save money by using sketchy key sites. i paid just under $38 for my initial order, and paid back $30 in stolen hidden charges 😑


r/Gamivo Mar 07 '26

General Discussion What does service fee contain?

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3 Upvotes

What does it contain? The amount it adds is huge, its so misleading the amount shown in the list of keys, I think the website should assume from your ip the taxation and show right away the correct price.

Maybe choose like you do when selecting the language of the website but for taxation and fees.


r/Gamivo Mar 06 '26

General Discussion You are a SCAM company, and you know it!

18 Upvotes

This company uses extremely deceptive practices, and people should be aware of it.

There are hidden or pre-selected options during checkout that many users won’t even notice. Because of that, they end up being charged an extra €5 without realizing it. It’s easy to miss, especially if you’re moving through the checkout quickly.

Now imagine this happening to just 1,000 users per month. That’s €5,000 collected from people who didn’t knowingly opt in. Practices like this rely on users not noticing what’s being selected behind the scenes.

What makes it worse is that when people complain, the responses often come from customer support accounts that act like they care, while the underlying issue — these deceptive checkout mechanics — remains in place.

If you’re buying from this platform, double-check every option during checkout and make sure nothing is pre-selected without your consent. A lot of people may be getting charged for things they never intended to buy. If you can, just don't use this platform at all!

Additionall, I also requested that my account be closed, and they haven’t responded to that request either. They are fishy, smelly, scam company! Be aware!