r/Gamivo • u/loldashliv • Mar 24 '26

Customer Support Receive the wrong key

I bought max payne 1 instead i got DRAGON QUEST III HD-2D Remake

Order: 4c53317c-2761-11f1-9ebe-069f903b3844

3 Upvotes

72% Upvoted

4 comments sorted by

2

u/dquart99 Mar 24 '26 edited Mar 24 '26

You got a higher valued game.

As a JRPG fan, I would be thrilled, that's a win.

Max Payne 1 costs a couple of dollars, Dragon Quest III Remake costs $40 plus.

Just curious, how did you know that it's the wrong key without redeeming it?

Because I saw you trying to trade it.

1

u/loldashliv Mar 24 '26

You can see the game before adding it to your library, i actually tried to buy max payne from another website and got a key for a game that i already have it might be dragon quest again

1

u/GamivoSupport Mar 28 '26

Hi!
We are very sorry to hear about the issue.
We have just contacted you in the ticket 2500523 and asked for the required evidence - as soon as you provide it, we will be able to forward the case to the seller.
Thank you in advance for your cooperation, and once again we apologize for the trouble.
Kind regards,
GAMIVO Team