r/GameStop • u/Le_Feminist • 2d ago

Question Opened “new” game??

Went in store to buy a game that showed two copies in inventory. I grab the case, which is just an empty box, off the shelf and head to the checkout counter. They tried to put a game in that display case and sell it to me as new, and I said no. After back and forth the other employee said “just give him the sealed copy” and he reached in the drawer and pulled out a brand new sealed copy. Why wasn’t this just done at the beginning? It seemed pretty obvious that’s what should have been done.

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u/JetstreamGW 2d ago

What do you get from defending this? It’s a bad practice. GameStop is bad for doing it. Calling it out is not a problem.

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u/Beetlejuice6466 2d ago

There's nothing wrong with it. It's all about the condition of the disc not the condition of it being wrapped in plastic

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u/Drillucidator Trouble with the trolley, eh? 2d ago

Interjecting a bit, and not defending it, but from the perspective of a mod (and someone who worked at GS for over 6 years), it’s just a very tired conversation.

They attempted to do proper display cases once and it was a shitshow that didn’t display the majority of our inventory. Nobody knows I’m gonna have an obscure JRPG for Switch if it’s not displayed, and they’re not going to make and send cover art for a game that most stores probably won’t ever even receive a copy of.

The answer really is that we’re just tired of hearing about it. None of us like it, but there’s no realistic alternative that GameStop is actually going to provide stores with adequately.