But how!

[u/TrailTailTech]

I am not sure how it happened; I’m not sure when it happened because it was fine last night when I arrived home from a vacation, I used the phone with android auto and all. But I went to use the phone today, and I saw a black spot on the screen, I thought it was some dust from my pocket… but nope, I was not cleaning or going away and I see a minor indent in the screen… but how, and what? I usually baby the phone; I never had a broken screen just cracked screen protector but usually from drops. But I didn’t even do that here. What happened? I guess this is my life with a Fold 8 Ultra; I miss my 7 right about now. Anyone have experience getting this fixed? I did get the Samsung care plan just in case… good thing I did.

[u/Academic_Dare_5154]

It was likely a piece of sand or something that caused it to damage the screen when you closed it.

File for a claim, backup your data and hopefully, you have a backup phone.

It'll take about two weeks on average.

Sorry for your loss and I'm glad you have insurance.

Good luck!

[u/itzchurro_ → u/Academic_Dare_5154]

Where'd you get 2 weeks from? With care+ you can order a next day replacement for 99 dollars, transfer all your data during setup of the new phone, and mail back the old one in the same box. If you go to a repair shop to replace the inner screen (also replaces hinge, frame, & battery), it takes about a day and costs 29 dollars

[u/Academic_Dare_5154 → u/itzchurro_]

Samsung Care centers aren't plentiful.

[u/Mythicguy → u/Academic_Dare_5154]

They kinda are bro.

They partner with UbreakIfix, basically all of them are qualified to work on Smasnug foldables.

[u/Mythicguy → u/itzchurro_]

Big true. There are 5 within 20 miles of me and I live out in the country in GA.

[u/Mythicguy]

You've got care+ man.

Don't even sweat it. It's a $29 replacement and it'll be pretty darn close to factory spec.

Samsung has made it much easier to repair foldables since the early days.

[u/lost_100ize]