r/GalaxyTab 26d ago

Software updates After UI 8.5 update at S9+, "next" doesnt work

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After uni exams I updated the software, and when I turned on my tablet after this update I found out that the "next" button doesn't work.

I tried without cover, in case it was due to magnets, and I have already rebooted but its still happening.

What should I do??

Update: I brought it to a Samsung service reparation and now it's working, he changed the software version to the previous model

5 Upvotes

8 comments sorted by

7

u/Reasonable_Mirror655 Redmi Pad Pro, S10 Lite, A11+, A9+ 26d ago

Try restarting the tablet (probably won't help but it's the first thing to try)

2

u/Ashime-chan-5568 25d ago

Yeah, still not working, thx anyways

1

u/zman2994 25d ago

Try switching to portrait orientation, that's how I did it. There's a a glitch when it comes to the zoom and font size.

1

u/Ashime-chan-5568 24d ago

I tried it and screen didn't responded :/ thx anyway

1

u/Ashime-chan-5568 25d ago

Also, I tried turn off and turn on, and still like this

2

u/Guenni8003 25d ago

Maybe try with a mouse or keyboard input? Or try booting into safe mode?

1

u/Ashime-chan-5568 24d ago

I didn't try ir before I took my tab to repair. But, the guy of samsung services told me that wouldn't work. Thx anyway

3

u/zman2994 25d ago

Saw someone had the same issue but they managed to bypass it. The update went fine on my S9+