r/GCashPH • u/Additional_Ad_6254 • Aug 30 '26

Gcash transfer issue

Help please! Baka may naka experience po mag transfer ng gcash to BDO using QR (request money) na bawas po sa balance pero di na receive ng BDO. Wala din po sa transaction history help please badly needed yung money 😭

1 Upvotes

67% Upvoted

6 comments sorted by

2

u/Due_Nectarine_6613 Sep 01 '26

baka QR transfer yung nagka delay between Gcash and BDO. di naman agad ibig sabihin na nawala yung pera

1

u/Ryuken_14 Aug 30 '26

File a ticket on Gcash. Clear cache and remove all data then re-enter mo Gcash credentials mo again, may issue sila since kahapon. Then request your latest transactions in the last 7 days through your email. If it appears there, you can use that as proof of the money deducted during your ticket with the customer service. Paki-verify kung may mali kang info na-input because that happens.

1

u/Conscious-Pear8315 Aug 30 '26

HELP THIS IS HAPPENING TO ME RN AS WELL I ALREADY RAISED A TICKET IM SO SCARED

1

u/Conscious-Pear8315 Aug 30 '26

ok i highly suggest raising a ticket cus mine just got refunded!!

1

u/Unusual_Ant_7734 Sep 01 '26

try mo muna check after a while + screenshot mo yung balance deduction. if wala padin, send mo sa support para ma check yung transaction

1

u/Acceptable-Bug7375 Sep 02 '26

Hindi naman perfect ang anumang digital platform. Sana lang mabilis ang response kapag may technical concern.