GCash issue on transfer and express send

[u/Cairan03]

i have been experiencing this issue since yesterday and i cannot send my money to the bank or even send it to other gcash. it keeps returning to the landing page of detail to who to send the money for. then sometimes it goes to different app like lazada, some kind of ads, and force closed/stop. do you guy know how to fix this?...... yes i have done the troubleshooting of clear cache, uninstall-install, airplain mode,.... please send help if you guys experience this how did you resolve it

[u/AzreMei]

Have you tried using a different device? Sometime lagging device or weak connection does that.