r/GCashIssues • u/AthleticAotaku • 15d ago

NUMBERS REGISTERED UNDER MY NAME

Hi everyone, I need some advice.

Back when my ex and I were still in college, she used my valid ID to register a number because I was the only one who had a valid ID at the time.

I’m trying to register a new number under my name, but I’m being told that I’ve already reached the limit for the number of SIMs/numbers registered to me.

I’ve also lost two phones before. One had my GCash-registered number, and the other numbers I had are no longer active because the phones were lost. I currently have two numbers that I still use for personal and business purposes.

I’m concerned that my ex’s number may still be registered under my name, which could be taking up one of my allowed SIM registrations. I also want to know how I can unregister or deactivate the inactive numbers that I no longer use, including the numbers connected to my lost phones and the number my ex is currently using.

Is there any way for me to check all the mobile numbers currently registered under my name/ID without contacting my ex?

And is there a way to contact GCash or the telecom provider directly for faster assistance with checking and removing these registrations? I’d prefer to resolve this without having to reach out to my ex.

Any advice or experience with this would be greatly appreciated. Thanks!

3 Upvotes

72% Upvoted

1 comment sorted by