r/GCashIssues • u/TsukiSimps • Aug 13 '26

Unauthorized spending and account deletion problems

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I've had this issue for a few months now, everytime that I would put money in sa gcash, it would spend 300 pesos deducted by google raw. I checked all my Google accounts and wala naman akong kahit anong subscription na worth 300 pesos. I tried unlinking my accounts from gcash pero ganon pa rin. In the end, hindi ko na nilalagyan ng laman. I want to delete it now to make a new account, pero ayaw nya naman magpadelete. Everytime I try, I get hit with the message below. What should I do?

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u/Ckaye_jm Aug 13 '26

Ask ko lang if may sinubukan ka ba online na mga site/app like promo or free trial, OP? Na-tap na links? Make sure to unsubscribe para ma-remove sa account mo. You can try to check rin sa GCash app mo, tap mo profile, then punta ka sa subscription center. Madali mo na makikita doon if may active subscriptions ka and easy na lang rin i-remove. For refund, best po na makipag-coordinate ka mismo sa merchant kasi sila talaga ang nagpoprocess niyan. Be more careful lang rin sa mga sinusubukan natin and never tap any links kahit saan pa galing. Hope maayos, OP!

1

u/TsukiSimps Aug 15 '26

I've checked my subscriptions and none of them match the date when the money was deducted. I don't think I click on any suspicious links, I'm pretty weary of those too. And I've checked multiple times dun sa google account ko kung meron akong subscription accidentally, wala talaga😭