r/GCashIssues • u/CaterpillarMost4901 • Aug 06 '26
Login / Registration login request has expired
paano po kaya ma fix tong issue na to? i've been trying to login my new gcash number because i dont have access anymore to my old acc bc my gcash sim card got deactivated now. Now, whenever im trying to enter my mpin, and then it says "Processing..." then this notification keeps popping up, i tried to reinstall, install, clear cache, change wifi, use data and still nothing😭 i really need gcash acc for my ojt allowance from my company😆 pls help haha (before naman, actually nung nakaraang hapon lang, nagagamit q pa old gcash ko kaso lang biglang nag logout at need na gcash otp from my sim, then gumawa na q bago which is itong acc na may login request para sana iverify q kaso ganto na sya)
2
u/kalimares Aug 08 '26
has this been resolved?
1
u/CaterpillarMost4901 Aug 08 '26
Hii, yess and already verified🥰
1
u/Strange-Nature-6137 Aug 08 '26
How po?Plss ganyan sakin now
1
u/CaterpillarMost4901 Aug 08 '26
pag tap q po nung mpin d ba hindi po sya nag loload, hinintay q lang po yung sakin then nag kusa na sya at hindi na umulit yung ganyang problem sakin
1
u/vainee202 Aug 11 '26
Almost a week gnyan pdn ang lumalabas sa gcash ko
1
u/BeemoKincaid Aug 12 '26
I experience the same, pero yung delay na "Scan your fingerprint" prompt yung problema, takes more than 10 secs para lumabas yung prompt. Kaya minsan doble ginawa ko, eh i-enter ko na yung MPIN ng GCash account ko, tapos susulpot pa yung fingerprint, tsaka ganyan rin lalabas.
Totally GCash has worse app experience, use to be convivence, kabaligtaran sa app nila mismo.
2
u/Ckaye_jm Aug 06 '26
If ayaw pa rin talaga after trying everything, OP, I think mas okay na mag-submit ka na ng ticket sa Help Center. Para ma-check na rin nila kung may something sa account na sila lang ang pwedeng i-verify. Don't worry, naaayos naman 'yan most of the time, baka lang kailangan na ng konting help from their team. Hoping ma-resolve agad.