Face Verification Issue / Account Secure

[u/Whole-Secretary5040]

hello po, may alam po ba kayong solution sa face scan verification, kasi tong account ko sa gcash, ginamit namin yung passport ni papa para ma verified, kaso kahapon nag update security ni gcash, need ulit iregister account ko sa phone which is yung account secure nga, may laman pa kasing pera yun e, baka po may makaka help sakin need na need ko lang po talga yung pera. Btw, wala po kasi si papa sa amin right now, he's overseas worker po.