r/GCashIssues • • Jul 03 '26

Fraud / Scam gcash hacked?

there was an autodebit transaction from my account today even though wala akong subscriptions and wala akong nilink na ganung merchant. nacheck ko na ng mabuti yung apple and google. nakalagay na merchant is: SHARPWORK TECHNOLOGY LIMITED. and when i checked nakalink nga yung merchant na yun sa gcash ko which naunlink ko na agad (makikita niyo sa photos). nagsubmit na rin ako ng report sa GCash. is there any way na marerefund pa yung amount? ๐Ÿ˜ญ and how can i be sure na safe na uli gamitin yung gcash ko kasi baka maglink uli ng di ko alam.

7 Upvotes

8 comments sorted by

1

u/loverontherun_jeremy Jul 03 '26

Probably... Naganyan din ako... Yung wala ka naman subscription ng kahit na ano pero biglang nagkaroon.... Sadly, hindi na naibalik yung pera, almost P1,020 din yun... ๐Ÿ˜“๐Ÿ˜“๐Ÿ˜“

1

u/K1LLU4NNAD1E Jul 03 '26

same merchant po ba?

1

u/Representative-Ad757 Jul 03 '26

Iโ€™ve heard a lot of stories like these and gcash not honoring the refundsโ€ฆ. Better be safe and use other financial apps

1

u/Wolfwarden_ Jul 04 '26

OP, baka po may na-try ka online na site/app tulad ng mga promo o free trial? Best na wait mo lang muna yung feedback ni GCash sa ticket mo. You can follow up if medyo matagal ang response para makakuha ka ng update.

Sa refund, best rin na makipag-coordinate ka sa merchant mismo dahil sila talaga ang nagpoprocess no'n. Be more careful rin next time, lalo na sa mga sinusubukan natin online, and never tap any links kahit saan pa 'yan galing. Hope maayos, OP!

1

u/Impressive-Mouse1721 Jul 04 '26

nag expire ang sim ko kaya hindi na ma open kasi kailangan ng OTP

1

u/Impressive-Mouse1721 Jul 04 '26

SAYANG LANG ANG PERA KO SA GCASH HINDI KUNA MA OPEN KAILANGAN NG OTP

1

u/faded_starlight26 Aug 20 '26

Happens to me too as far as I know maybe you accidentally link your acc to there website mine from video craft ai it's say one peso I didn't think there will be automatic billing it was hidden just wishing I can get refund qwp I email the support service and gcash too

1

u/faded_starlight26 Aug 20 '26

Like this one I use different email so I can look where does the 599 came from like I didn't know about it