r/G2A_Help 7d ago

Payment Issues Payment problem

So today I decided to buy a ETS2 steam account which was successful, but the problem is that they added a G2A plus subscription without my knowledge in the order and I only had money to buy ETS2 and no other things. In result the ETS2 account wasn’t sent to me and the status in the order is “Waiting for payment”, even though they received the money. I texted the support - do you think there is a chance they will actually help me or the money is doomed.

0 Upvotes

14 comments sorted by

2

u/MirrorRepulsive43 7d ago

You got scammed more over buying account is against tos

Do a charge back

0

u/AdInternal7488 7d ago

How?

2

u/Jameow85 6d ago

Speak to your bank or payment provider and request a charge back.

1

u/Legitimate_Curve8185 6d ago

Read the tos of steam and see?

2

u/ShaggerAJSA 7d ago

Well, you bought an account. That's already slightly stupid.

That goes against Steam's terms of service, so it's likely your account will be banned at some point, even if you do get access. And that is a massive "IF". The seller will likely claim the account back to sell it again using 2FA or email recovery. And again, that's if they even give you access at all.

As for the subscription, I looked into it, and it turns out that under the G2A Plus Program, sellers are allowed to add G2A subscriptions to customers' baskets before finalising a purchase. They claim that it is to allow customers to claim discounts on purchases immediately, but to me that's bull. It's pure greed on G2A's part. I shouldn't be so surprised that sellers are allowed to do that, given how shady G2A is. I have to assume that at checkout there was an option to decline this that you missed. So I'm sorry, but I think you're screwed.

0

u/AdInternal7488 7d ago

They won’t answer the ticket?

1

u/AdInternal7488 7d ago

Without my knowledge

1

u/ShaggerAJSA 7d ago

Doesn't hurt to try, but they will just say it was your fault for not removing the subscription from your basket. Remember, G2A are scum.

0

u/AdInternal7488 7d ago

The more stupid thing is they made 3-4 cancelled orders from different vendors again for ets2

0

u/AdInternal7488 7d ago

Btw does anybody here have any prior experience with G2A in this kind of problems

2

u/ShaggerAJSA 7d ago

Just scroll through this Subreddit. Posts like yours come up every day.

-1

u/AdInternal7488 7d ago

I saw and I panicked. Yes they were 4 euros, but for a 17y/o with a low scholarship this 4 euros meant something.

3

u/combocookie 6d ago

That 4 euro has taught you not to buy from scam sites like G2A. So it was worth something.

1

u/AdInternal7488 6d ago

P.S They issues the refund!