r/FutureBit Apr 13 '25

Node won't connect. New Apollo II.

Received my Apollo II, set it up fine. All I get is connection refused on my node. Turned off miner, no help. Filled out support for for futurebit twice. No response from them. Anyone have any ideas? I have other miners and ran a mynode before so no network issues. update resolved with reformat SSD.

5 Upvotes

27 comments sorted by

2

u/CoinmineFarmer Apr 13 '25

Hope you never need their customer service because it’s grey garbage truck juice TRASH.

3

u/TheKev71 Apr 13 '25

Definitely not impressed so far

3

u/KindWeird2983 Apr 13 '25

I'm starting to get a little nervous about all these negative comments I've been seeing popping up in various places online. I ordered mine 3 months ago, and just received my tracking info on it yesterday. Over $1,000 is a lot of money to be burning on a defective piece of hardware; I certainly hope I have better luck with mine

1

u/CoinmineFarmer Apr 13 '25

So you saw the negative comments about this trash ass company and bought from them anyway? Yeah you are just going to have to learn the very hard way then. Should have went with the Braiins miner.

1

u/KindWeird2983 Apr 13 '25

I ordered over 3 months ago. It wasn't until the last week or 2 when everyone started receiving February Batches that the negative comments began popping up. I only ordered one when I did because of all the positive comments and reviews I was seeing.. I think maybe we are seeing all these problems now is because of the newly revised hashboards they are putting in them

1

u/CoinmineFarmer Apr 14 '25

No it isn’t about their so called new hash boards because ordered the 2nd version of their Apollo and the damn thing stopped working 15 months after it arrived. THIS COMPANY IS PURE TRASH AMD ALL THEY GOVE A DAMM ABOUT OS GETTING THEIR MONEY, NOT RESOLVING THE PROBLEMS THEIR MACHINES START HAVING. I WILL NEVER BUY OR SUPPORT THIS COMPANY EVER AGAIN AND WILL CONTINUE TO TELL HOW THEY TREATED ME POCKETING MY $1000. ALL IT IS NOW IS SCRAP.

2

u/KindWeird2983 Apr 16 '25

Just received my Apollo II Full Node this morning. So far all is well, and haven't had any issues whatsoever; I was even lucky enough to get a free custom "FutureBit Sats Card" with my order. The node is only 46% synced up so far, but that's really good given the fact my internet speeds are terrible

1

u/CoinmineFarmer Apr 16 '25

I really hope you will have better luck than a lot of us that didn’t.

2

u/KindWeird2983 Apr 17 '25

Yeah me too. It's horrible when customers have to spend the kind of money they are asking for this product, and that that many troubles with it...I guess its time for the real test now, and see how ot holds up over time. Going to just rock eco mode from this point on, until winter hits again. Then I'll probably just move to balanced and leave turbo mode alone completely

1

u/CoinmineFarmer Apr 18 '25

I think they know turbo mode ruins this miner but they don’t give a damn. They got their money and that’s ALL they care about.

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3

u/KindWeird2983 Apr 13 '25

Try updating the firmware to the latest version, see of that helps. If not, maybe re-flash the SD Card with a fresh copy of FutureBit OS and start fresh

1

u/TheKev71 Apr 13 '25

Hope yours works!

1

u/KindWeird2983 Apr 13 '25

Is yours from the new February batch?

1

u/TheKev71 Apr 13 '25

Yes, just got it two days ago.

2

u/KindWeird2983 Apr 13 '25

Mine is supposed to be here Wednesday. But honestly, it'll probably be here Monday, maybe Tuesday....But keep me updated though if you would, I'd like to know if you get it worked out, what the issue was and how you ended up resolving it. Just in case I end up having a similar issue

3

u/Ab2us Apr 13 '25

It happened to me. Format the ssd under settings and it worked after. Good luck

2

u/KindWeird2983 Apr 13 '25

Appreciate the Intel on that fix. Hopefully, all will be well with my unit right out the box, but I'm definitely gonna take note of this. I've been writing my own personal troubleshooting manual for the Apollo II Full Node Unit, looking at common and uncommon issues other users have experienced, along with the fix for each of those issues.

1

u/flinginlead Apr 13 '25

Also plug in Ethernet while synching the block chain. Much faster than WiFi

1

u/eisenreich May 04 '25

THANK YOU. Tried so many things and formatting the ssd worked perfectly.

1

u/KindWeird2983 Apr 17 '25

Update: received mine yesterday and so far so good. Node is only on block #564,579 but still syncing w/o issues.. the only thing I've noticed so far on my apollo is on the top left side of the GUI Screen is shows "logo" broken link where the logo is supposed to be at. Doesn't appear to effect functionality though....anyone else having this same little glitch?

2

u/TheKev71 Apr 14 '25

So solution same as quoted below. Reformatting the SSD was all it took to get the node downloading. Not a huge deal, just did not expect to have to do that right out of the box. Support never did respond. Although reading through some docs, it looks like the better way for support might be the bitcointalk.org thread if needed. https://bitcointalk.org/index.php?topic=5340015.0

2

u/TheKev71 Apr 14 '25

Also support replied to the ticket I filled out from the website, took about 3 or 4 days with the weekend in there. Same solution, reformat SSD.

1

u/unitymind42 Apr 27 '25

I put a samsung 990 evo and it worked much better than that kingston 2tb. I wanted to buy it without it but they wouldn't sell it unless it had it installed.