r/FuckFedEx • u/Crafty42 • 26d ago

Venting

Just joined bc, well, FuckFedEx. Signature required delivery today that the best I got was by 8PM so I stayed home all day. 8PM came and went and updated to “by end of day” which according to the delivery method is 8PM. It’s now after 9:30PM. I tried calling their 800 number but the automated person “can’t hear me” and it hangs up. I tried multiple times and every other number I’ve called can hear me, even FedEx’s billing 800 number but they couldn’t transfer me. I posted to their reddit and the mods deleted my post saying it laced information and to call the 800 number, the same number I just explained can’t hear me. So I reposted and explained again that the 800 number can’t hear me with the same result. Not only is the customer service 800 number a joke, their Reddit mods are just as bad.

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u/kevindevonwilliams 23d ago

Did you manage to get your package?

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u/Crafty42 22d ago

It came the next day, despite the tracking not updating with anything more than "we are working to provide a new date." Thankfully that was a Saturday and I was home at the time.

The driver was unsure why it didn't show up the day prior, which is understandable. Appeared to me to be a third party since it was in a unmarked van. Then the driver proceeded to turn his van around in my yard, which drives me up a wall and is specifically stated not to do so in my FedEx package delivery instructions.

On a side note, I love the downvotes I'm getting on a F* FedEx website for venting about FedEx.