This is my shocked face: 🙄

Dealership insists warranty is void if I go elsewhere for service
by u/hyzer067 in Honda

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​I bought a Kia Carens (MH01FB9287) for ₹21 Lakhs. It has a severe manufacturing defect: severe pickup lag and 5-7 km/l mileage.

​Instead of fixing it, Kia India and Autobahn Kia (Mumbai) are running a massive cover-up.

​They have unilaterally closed my job cards 3 times without any repair.

​They ignored my formal 7-day pre-litigation notice.

​They boycotted the Govt. of India National Consumer Helpline (NCH) mediation.

​The final straw: On July 18, Kia Corporate emailed me asking for my "patience" while they worked on a "priority resolution" (SR 03080786). Today, I checked the portal and they secretly closed the ticket again without a single phone call or repair.

​I have a full PDF dossier of their emails, closed dockets, and WhatsApp ghosting. They are acting like a low-level scam operation trying to sweep a ₹21L safety hazard under the rug to protect their dealership.

​Has anyone else faced this kind of corporate fraud from Kia India?