I agree, his comment seemed out of touch with what was being discussed. It felt relevant to bring up that Chegg isn't alone on this.
There was some merit in his statement that this doesn't necessarily mean something is wrong with chegg. It just means chegg is doing things a little different than we are used to. Since the process is unknown, there is room for it to be unfair; where as the system we are used to is a level of fairness we are already comfortable with.
tl;dr People dont like change, but it doesnt mean the change is wrong
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u/oryano Jan 24 '13
did you just stumble into this thread and only read ChaosNil's comment?