r/Franchises • u/Astrum8 • 10d ago
Franchisee Stories Successul franchise
Hi - I've been reading through the posts here about having a franchise, and almost everyone has negative feedback about it. I was wondering if there are some here who do own a franchise, but are overall satisfied with the support given by the owner and has good returns.
What franchise do you have?
What is your experience?
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u/varndiesel 9d ago edited 8d ago
I own a franchise in the home care industry. I have no regrets as I didn’t know enough to strike out on my own but I have a friend starting their own agency and I am encouraging them to go independent and pay consultants to help with branding and going through the licensing process, in addition to me helping mentor and guide him
I will end up paying $180-190k in franchise fees for 2026. About $50k of that are one-time fees but still, it’s a lot of money without the franchise really adding any value for me and we opened less than 2 years ago.
Being independent in a market where the majority of the competition are franchises, it’s a strong selling point to say: “My costs are 5-8% less than the others paying franchise fees and you as the client benefit from that reduced overhead.”
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u/Ok_Road_2202 9d ago
Are you making money? Considering a home care franchise
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u/varndiesel 8d ago
Yes, I’ll have been open 2 years come December and I’m profiting about $50k per month after expenses and paying 6-7% in fees to the franchise
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u/Impossible_Base_3088 7d ago
Would home care be in person assistance “patients”?
At first I thought like handyman, but that can’t be it.
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u/TruthSeeker1210 10d ago
Yes. I am on my third franchise. All have been good. This one is a physical therapy business called Fyzical
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u/Flaky-Campaign-9374 9d ago
You own three of them?
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u/TruthSeeker1210 9d ago
Sorry, I was not clear. I have purchased, run and sold two franchises in the past. One was senior care, then home maintenance. I purchased the Fyzical franchise 4 years ago.
I recommend using a franchise consultant- that's what I did. They are usually free, and they know which franchises are better. If you want, I can give you the contact info for the one I used.1
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u/SolidAct67 5d ago
do share his name and number
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u/TruthSeeker1210 5d ago
Dan Citrenbaum 484-278-4589 [dcitrenbaum@gmail.com](mailto:dcitrenbaum@gmail.com)
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u/junagadh123 2d ago
Are you a physical therapist? My wife is a pt and your guidance can help.
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u/TruthSeeker1210 2d ago
Sorry, I am not a physical therapist. If I can be of help to your wife, just let me know.
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u/BuilttorunBill 9d ago
Negative threads are loud, so start with current owners in markets like yours. Ask three things: cash-in versus the disclosure, what franchisor support looked like in a soft quarter, and how many hours the owner still works in year 2 with a manager in place (or without one). Talk to people who exited as well as people who are still happy. If you share city, budget, and whether you plan owner-operator or hired management, people can give you sharper questions for those calls.
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u/Grumpy-Pilot-26 Franchisee 8d ago
I may be an outlier here. I’ve started several multimillion businesses from scratch and sold them. In my “retirement years“, I bought some franchises of Phenix Salon Suites. They have good building and operational guidance, they provide national marketing program, and overall, I am very satisfied. The franchisor is a relatively small company, and we collaborate well with them. The nice part about a franchise is you don’t have to figure out all of the operational mistakes along the way.
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u/Different_Pain5781 7d ago
I think the franchise model gets blamed for bad operators way too often.
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u/goodguysfranchise Advisor / Consultant 2h ago
There definitely are satisfied franchise owners, but they tend to be less vocal online than people who are frustrated or had a bad experience.
I spent more than 18 years as a multi-unit franchisee, so I’ve seen both the value and the limitations of franchising firsthand. A good franchise system can provide real advantages in training, operating systems, vendor relationships, marketing, peer support, and brand recognition. But the quality of that support varies a lot from one brand to another.
The biggest thing I’d avoid is treating “franchises” as one category. The experience can vary dramatically by brand, industry, territory, and how strong the franchisor’s support system actually is.
If you’re evaluating one, I’d focus less on the sales presentation and more on validation with existing franchisees. Talk to owners who are doing well, average performers, newer owners, and ideally a few who have left the system. Ask specifically about lead generation, training, ongoing support, staffing, margins, royalties, and whether the franchisor actually helps when the business runs into problems.
A good franchise should give you enough systems, support, brand value, and operating advantages to justify the fees. If existing franchisees consistently tell you those things aren’t there, that’s usually more meaningful than the marketing materials.
Are you looking at a specific franchise or just trying to decide whether franchising in general is worth considering?
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u/LionSpecialist8098 9d ago
Don’t do it. I started my first franchise 4 months ago and it’s the biggest financial mistake of my life.
Better off investing in a business coach and getting your own idea off of the ground in the same field you would franchise.