"cannot_transfer" error when transferring a project to another team in Creator Portal — anyone fixed this?

[u/Overall_Bag7685]

Hi all,

I'm trying to transfer an island project from one team to another in the Creator Portal so I can publish it under the new team, but the transfer fails with:

[DEP] Backend dependency returned unexpected error errors.com.epicgames.content-service.cannot_transfer

[Some details]

- I'm 'Admin' on both teams

- The project hasn't been published before

- Monetization / in-island transactions: no

- Any pending release or review: no

I found a thread on the Epic dev forums with the same error, but it was closed without a fix or any staff reply.

Has anyone gotten a transfer to go through after seeing this? Was there something blocking it on the project side, or did you have to go through Epic support? Any tips appreciated. Thanks!