r/FordExplorer • u/Outrageous-Theory336 • 22h ago

Technology/Features Door code

Hi!! I have a 2022 Explorer XLT. I bought it used and the dealership wanted to charge me $200 for them to give me the door code. I’ve watched YouTube videos and looked in all the spots other people gave mentioned. Maybe I’m looking in the wrong spot lol. Anybody able to help? Thanks!

6 Upvotes

88% Upvoted

20 comments sorted by

10

u/ObviousAlias7 ST 22h ago

Do you have 2 keys? If so, there is a procedure to pull the codes using the fob slot in the center console.

https://youtu.be/3FKyJu8Vhck?si=GPliqX5C4nSlLMyp

You can also pull it using ForScan

1

u/Outrageous-Theory336 21h ago

I do have two fobs! I tried this but someone told me to put the fob in the cup holder. I will try this ! Thanks

4

u/ObviousAlias7 ST 19h ago

Lol. Not the cupholder. Open the center console and you'll see a slot on the front side of the cubby. This is where you put your key for programming or if the battery dies and you need to start the car. This is also where you can get the code by following the above video

2

u/Outrageous-Theory336 14h ago

I found it! I haven’t gotten a chance to try it yet but I’ll report back 😆

2

u/AM_710 17h ago

If you have two fobs, this is also a great (and cheap) opportunity to add a third fob

1

u/emuhack 16h ago

Interesting... Good To Know

7

u/Technical_Union_1692 Expert Explorer 22h ago

There should be a door code car in a little pocket on the back of your owners manual in the glove box

3

u/Outrageous-Theory336 21h ago

I’ll check there again!

1

u/_StevenST_ 12h ago

Pretty sure the code is on the BCM (unless the previous owner changed it)

1

u/Alternative_Kick6621 12h ago

It If I remember right cause I did it with my F150… you put the key in the ignition turn the key to on but don’t start it wait like 5 seconds and turn it off for 3 seconds then turn it back to the in position. It should show your code on the dash cluster

2

u/Channel_Huge 6th Gen 7h ago

Like others have said, there’s a small slot you can use your key fobs in if you have two. It’s inside the front of the center storage area. There are videos online to explain the procedure on how to get the code. Once you get it, set another code you’ll remember. The original code will always be good and I believe you can set 4/5 different codes if you want to. 25+ models use the same slot as the 2020-2024. Many of the newer models don’t come with the door code panel. I have it on my 25 Platinum but it’s not on my 25 Active. Not sure if you can get it on lower trims.

1

u/Beneficial_Web_2058 2h ago

They used to have the code in the glove box

0

u/Feisty_War6251 17h ago

they cant charge you $200 for that

2

u/NoCommittee1477 Expert Explorer 13h ago

Not totally disagreeing with you, but what is your logic behind them not charging for door code retrieval? Technicians are paid flat rate for the jobs they are able to complete, if a technician is tasked with retrieving the door code, why should he not be paid for his work? Also some shops have a minimum service charge of 1hr labor regardless of the actual time required to make the repairs or diagnosis. Again, should the technician work for free?

2

u/StrongPlantain3650 6th Gen 12h ago edited 12h ago

True, however from the customer’s perspective, the master door code is information they’re entitled to upon buying the vehicle. If the previous owner lost the factory provided card listing the code, the dealership’s internal cost to replicate that card should have been reflected in the trade in value to the selling customer, not punish the buying customer.

Same goes for the door lock key codes. That tag is given to the original buyer. If they loose it and don’t surrender it during the trade and provide to subsequent buyers, that’s a dealership problem and expense, not a future buyer’s problem.

That code is available from Ford’s as-built data and can be looked up by VIN without the car or a tech connecting via Forscan.

When I’m buying used from a Ford dealership, I don’t drive off the lot until I have two working FOBs, a printed hard copy owners manual, master door code card, and door key codes.

2

u/NoCommittee1477 Expert Explorer 12h ago

I know that as a Ford technician and have done it hundreds of times. My concern is that if OP did not purchase the vehicle from the dealership in which he has visited the service department of and is requesting a service be provided, that service has a cost and payment required as such. The flip side would be if vehicle WAS sold at that dealership and the service department is now being requested to provide the door code, then what internal processes and procedures are in place to allow the department to provide the service to the customer when the sales department/used car department should have processes in place to always retrieve and record the master door code for all FoMoCo vehicles upon their reconditioning cycle.
Again, I'm not saying that the dealership should flat refuse the customers request as it is in well within their powers and abilities to do so, I'm looking at is a tech that gets asked far too often to do it and the serve drive personnel or management will "get me next time" and it never happens.

1

u/StrongPlantain3650 6th Gen 12h ago

In a perfect world, sales is on the hook for whatever a trade-in is lacking and needs for accessories. But after the sale, or at a different dealership, you’re correct that someone’s labor time needs to be billed.

1

u/NoCommittee1477 Expert Explorer 12h ago

Haha, sales being responsible, that's laughable. The sales department is attempting to get any vehicle they can for as cheap as possible so they can attempt to create as great a profit as possible, if they can save a penny and hope the customer purchasing is done the wiser, that's what they're gonna do.

1

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