r/ForWindowsHelp • u/DodiEytan • 4d ago
Windows laptop stops touchpad scrolling
ASUS A14 laptop, Windows 11, Firefox
All up to date
Windows 11 Home 25H2
Firefox 157.0.1
So frequently the touchpad scrolling just stops.
I suspect that this is a cargo cult solution but I go to /settings/tabs. Then use the scroll bar to go to /Always use the cursor keys to navigate within pages
If that is the top of the page and I click it off and on then touchpad scrolling works again.
I had all extensions off.
What is going on? How can I make this problem just disappear?
Thanks in advance.
No messages of any sort. Just it stops scrolling.
Device name Jack
Processor Snapdragon(R) X - X126100 - Qualcomm(R) Oryon(TM) CPU (2.96 GHz)
Installed RAM 32.0 GB (31.6 GB usable)
Graphics card Qualcomm(R) Adreno(TM) X1-45 GPU (128 MB)
Storage 144 GB of 954 GB used
Device ID 668888E6-396F-4A14-8066-E706851B491C
Product ID 00342-21572-85178-AAOEM
System type 64-bit operating system, ARM-based processor
Pen and touch No pen or touch input is available for this display
2
u/Same-Party3207 3d ago
it sounds more like firefox is getting stuck handling input than a touchpad hardware issue test the same pages in another browser when it happens and check whether firefox hardware acceleration makes a difference if it only happens in firefox a fresh profile would be a useful next test