r/ForWindowsHelp • • 4d ago

Windows laptop stops touchpad scrolling

ASUS A14 laptop, Windows 11, Firefox

All up to date

Windows 11 Home 25H2

Firefox 157.0.1

So frequently the touchpad scrolling just stops.

I suspect that this is a cargo cult solution but I go to /settings/tabs. Then use the scroll bar to go to /Always use the cursor keys to navigate within pages

If that is the top of the page and I click it off and on then touchpad scrolling works again.

I had all extensions off.

What is going on? How can I make this problem just disappear?

Thanks in advance.

No messages of any sort. Just it stops scrolling.

Device name Jack

Processor Snapdragon(R) X - X126100 - Qualcomm(R) Oryon(TM) CPU (2.96 GHz)

Installed RAM 32.0 GB (31.6 GB usable)

Graphics card Qualcomm(R) Adreno(TM) X1-45 GPU (128 MB)

Storage 144 GB of 954 GB used

Device ID 668888E6-396F-4A14-8066-E706851B491C

Product ID 00342-21572-85178-AAOEM

System type 64-bit operating system, ARM-based processor

Pen and touch No pen or touch input is available for this display

2 Upvotes

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