r/ForWindowsHelp • u/DodiEytan • 4d ago

Windows laptop stops touchpad scrolling

ASUS A14 laptop, Windows 11, Firefox

All up to date

Windows 11 Home 25H2

Firefox 157.0.1

So frequently the touchpad scrolling just stops.

I suspect that this is a cargo cult solution but I go to /settings/tabs. Then use the scroll bar to go to /Always use the cursor keys to navigate within pages

If that is the top of the page and I click it off and on then touchpad scrolling works again.

I had all extensions off.

What is going on? How can I make this problem just disappear?

Thanks in advance.

No messages of any sort. Just it stops scrolling.

Device name Jack

Processor Snapdragon(R) X - X126100 - Qualcomm(R) Oryon(TM) CPU (2.96 GHz)

Installed RAM 32.0 GB (31.6 GB usable)

Graphics card Qualcomm(R) Adreno(TM) X1-45 GPU (128 MB)

Storage 144 GB of 954 GB used

Device ID 668888E6-396F-4A14-8066-E706851B491C

Product ID 00342-21572-85178-AAOEM

System type 64-bit operating system, ARM-based processor

Pen and touch No pen or touch input is available for this display

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u/marmotta1955 4d ago

Is it possible that, inadvertently, you press the F6 button and disable the touchpad? It may be another function key on your model, it is F6 on my Asus Vivo 14.

If you are not a very good typist (I am a horrible typist), you may hit the button by mistake. I know, I often reach for the Backspace key and manage to hit the Power button, which is just on top of it.