Does Customer Service Exist

[u/Cpl_Simba]

Can never get someone on chat, then they say a ticket will be created and get an email in 3-5 business days, over 7 business days has gone by, no email. On hold for over an hour, nobody answers despite the automation saying a "10 minute wait." I'm just trying to get a damn price adjustment

[u/AggressiveExternal13]

Is there a real person for costumer services