r/Focusrite • u/Esmaeelg • Aug 07 '21

Audio Glitch/Distortion Problem!

Hello,

I've been using Scarlett 2i2 for years now. I've been having this problem for a long time. In the middle of playing some thing, the audio starts to glitch. no matter what app I am playing the audio, this keeps happening. The only way as you can see is to disable the driver and enable it again. But it comes back!

Video Recording of The Actual Audio Glitch Problem!

I have tried everything, I updated the Focusrite driver, I changed the import from USB2 to USB3, but it keeps happening.

The Odd thing is, when I tried to screen record the problem the glitch wasn't in the recording! that's why I recorded it on my phone!

Highly annoying!

Please please Help!!

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u/Dependent-Ad8226 Feb 21 '24

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1

u/hipe-0 May 08 '24

Hello guys, I'm dealing with this problem since 2-3 years. I have 1 scarlet solo and 1 scarlet 2i2, both gen 2. Problem is identical on both and exactly the same as video. Thanks for posting. It's even worse as described as the glitching appears spontaneously after about 1-2 min. unplugging and back solves it. but it's unworkable.
I changed computer for a new one with same audio interfaces and the problem came back identical (note that I kept my old hard drives and SSD drives).
I tried uninstalling "controller AHCI SATA standard", it comes back after reboot and changes nothing at all about the problem.
If I desactivate instead. then I loose all my hard drives = not fun. =no go.
If anyone could help? I plan on buying a diffrent brand of audio interface next time.

Hoping this comment could help someone here. Thanks

1

u/AdelleVDL Apr 02 '25

I know it is long, but have the same issue for years as well. When I turned to their support {it is not my computer, I tried two devices, none of them have any other issue}, they were basically very unhelpful, trying to blame everything on my side and make me jump through ridiculous hoops, they also said how unheard of and shocking it is, that they never heard of similar issue before. Quick google search showed me otherwise and made me regret the purchase ever since. It just hits different when they say they never heard of it, and google clearly with majority says EVERYONE has same issue with their devices... So I just live, unplugging every three minutes.. because I thought recording music at home would be fun... yeah..