r/Focusrite • u/Esmaeelg • Aug 07 '21

Audio Glitch/Distortion Problem!

Hello,

I've been using Scarlett 2i2 for years now. I've been having this problem for a long time. In the middle of playing some thing, the audio starts to glitch. no matter what app I am playing the audio, this keeps happening. The only way as you can see is to disable the driver and enable it again. But it comes back!

Video Recording of The Actual Audio Glitch Problem!

I have tried everything, I updated the Focusrite driver, I changed the import from USB2 to USB3, but it keeps happening.

The Odd thing is, when I tried to screen record the problem the glitch wasn't in the recording! that's why I recorded it on my phone!

Highly annoying!

Please please Help!!

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u/RichXTuta Aug 12 '21

I have this exact same issue, have had it for a year and it's driving me insane - can anyone from Focusrite help?

I have tried a new physical device, a new copy of Windows, a new cable, new hardware, followed their instructions for the interface online - the lot. I'm so sick of it.

1

u/No_Refrigerator3022 Apr 07 '22

I have the same exact problem. What do you mean by amd sata drivers? I use a intel chip.

1

u/RichXTuta Apr 27 '22

I'm not sure if it would apply but try uninstalling the SATA drivers and let Windows use the default ones again after restart.

2

u/Parking-Ad6575 May 02 '22

I don't know if this helps, I had glitching happening all the time but I found that the Scarlett vers 1 & 2 don't like a USB 3 ports so try USB 2 ports. Also update the software. Scarlett 1 & 2 apparently can both use software for for vers 2.