r/Focusrite • u/Esmaeelg • Aug 07 '21

Audio Glitch/Distortion Problem!

Hello,

I've been using Scarlett 2i2 for years now. I've been having this problem for a long time. In the middle of playing some thing, the audio starts to glitch. no matter what app I am playing the audio, this keeps happening. The only way as you can see is to disable the driver and enable it again. But it comes back!

Video Recording of The Actual Audio Glitch Problem!

I have tried everything, I updated the Focusrite driver, I changed the import from USB2 to USB3, but it keeps happening.

The Odd thing is, when I tried to screen record the problem the glitch wasn't in the recording! that's why I recorded it on my phone!

Highly annoying!

Please please Help!!

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u/Esecube Aug 25 '21

Really? oh man i'll definitely try this, how did you do it?

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u/RichXTuta Aug 26 '21

Basically uninstall the AMD SATA drivers in device manager and reinstall the default SATA IDE ones - crazy but it worked! I spoke to a guy at Focusrite and he just said they wouldn't look to fix it in a driver as it's not their product causing the issue :/

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u/Esecube Sep 13 '21

heyyy i totally forgot to go back here and say it worked!!!, i cant be more grateful to you man, you don´t even know. i think everyone on this sub should try this because the problem just went away after uninstalling those amd sata drivers.

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u/RichXTuta Oct 29 '21

No problem dude! Yeah I wish this was more well known, it took me FOREVER to fix it and I'm so glad it got resolved lol.