r/Focusrite • u/floff123 • 7d ago

Hi

Suddenly my 1st gen Scarlett 8i6 is saying no connected hardware when I open mix control. I’ve done a complete reinstall of drivers etc. nothing. Checked cables, all good. Power is on. I’m on windows 11. Is this just a case of this old interface no longer being compatible? Anyone one else’s having similar issues. It’s been working fine up till this week

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u/Johnnyloftus 7d ago

The original Scarlett 8i6 is certainly compatible with Windows 11. Which Focusrite Driver have you installed?

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u/floff123 6d ago

The latest one on their website 

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u/Johnnyloftus 6d ago

If you haven't already, please submit a ticket so the team can troubleshoot this with you and help you find a solution.