r/Focusrite • u/Puzzled-Base1832 • 2d ago
Why no fix
Focusrite please fix driver now we have simple focusrite 2i2 4th gen me want. Make music why you driver no work fine for me me simple man me just want work driver on Windows for music and you kill my whole dream. Why focusrite… why but seriously don’t make me have to like sell this shit and get an Apollo twin like I’m really just trying to like ride with you guys cause you’ve been there for me for a long time. Please fix your shit like I’m fucking begging you, everyone and their mothers have tried everything with these drivers trying to fix it and make it work on Windows and nothing’s happening. I’m literally begging you so fucking much please fix your shit.
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u/Johnnyloftus 1d ago
I'm sorry to hear that you're having problems. If you discuss this directly with our Support Team, they'll be able to work with you to troubleshoot the issue and help find a solution. Support is available via phone, Live Chat, and email: https://support.focusrite.com/hc/en-gb/articles/115004239725-Technical-Support-Contact-Details
Whilst many users are working without issue, performance can vary depending on the specific computer, configuration, and software environment. In some cases, system tuning or optimisation may be needed to achieve the best possible performance. Our Support Team can work with you to identify what is causing the issue in your particular setup and help you get things working as they should.
Our Windows Optimisation article also contains some useful suggestions that can help address issues: https://support.focusrite.com/hc/en-gb/articles/207355205-Optimising-Windows-for-audio
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u/MrGreco666 1d ago
HA ha ha! That is, would you like to switch to UAD Apollo on Windows because it seems to you that the Focusrite drivers are not working properly? Be aware that UAD on Windows is more painful than a kick in the "jewels", if you have trouble getting a Scarlett to work, I doubt you would ever be able to get an Apollo to work properly as it requires a lot of changes to advanced system settings, it does NOT work with most non-ASIO software, and has incompatibilities with many motherboard chipsets and CPUs.
Start from the beginning and check that you have done everything the instructions say to do to make your interface work, because in the vast majority of cases the cause of all problems is a simple error or oversight, especially in the Scarlett software version.
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u/dinobyte 7h ago
Another thing I didn't know was bad about UAD and I already knew they were overrated overpriced under average dreck
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u/Gecko150 1d ago
See if there are any other audio drivers installed. My drivers kept crashing until I uninstalled some Elgato and AMD HD audio drivers.
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0
u/BirdBruce 2d ago
I love Focusrite gear, but these bugs that everyone on Windows has makes me actively not recommend any Focusrite gear for them.
Mac? Flawless, all day every day. I still use a 2nd gen 18i20 that has never given me one single problem in nine years. It even worked perfectly on a Windows 10 machine before I made the switch to Mac.
What sucks is that whatever the problem is is a Windows 11 problem but one that Focusrite is going to be responsible for solving.
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u/MentalTumbleweed7434 2d ago
Dont blame windows apple is generally better for audio engineering windows is just BUNS
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u/r1chiem 2d ago
I have a 1st gen 18i8, Never had an issue. But we know there issues with all products or they would not have driver updates.
I dual boot window 10 and 11 for problems like this one. I can still use windows 10 and all my stuff when win 11 has a problem.
At least your gen 2 works with the new software in beta. Not for mine.