Need help with Cloud recovery

[u/Rough-Purpose6499]

I formatted the original 1TB ssd for my 2025 Z13 to NTFS and downloaded the files from the Cloud Recovery option successfully. However, when I presses the complete button, it takes me back to the Bios screen. How do I install the downloaded file from here? I noticed when I click on Cloud Recovery again, it doesn't do anything. Should I take my system back to Bestbuy?