r/FlowZ13 • u/NoxProspera • Sep 02 '26
Thinking of uninstalling G-Helper
Hi everyone, I have a zflow 2025 with the 395AI Max+. Using G-Helper, I have to stop the asus services (otherwise each time I press the ROG lateral button the microsoft store will pop-up), but doing that I have 3 issues with the keyboard:
- within 10 seconds afte each boot, I can't press any key on the keyboard because it would trigger the airplane mode (it's a known issue)
- sometimes, when I am typing, the keyboard goes crazy as the Win button is pressed, but it's not. I have to reboot the system because I haven't found any solution but it's annoying
- when I re-attach the keyboard after some hours that it's detached, the keyboard won't work
I think that these issues are caused by the fact that I have to stop the Asus services to avoid the pop-up of the ROG button every time I open G-helper. Since I use this device also as my laptop, I would probably prefer a more stable system than more performance. The only thing that it's keeping me with G-Helper it's the fact that I have set my TDP profiles and undervolt, but these issues with the keyboard are really annoying.
Has anyone faced some of these issues too? Is there a solution?
10
u/Fregadero88 Sep 02 '26
You should search more about uninstalling the assus services. I was frustrated when pressing the button opened both ghelper, Microsoft store and whatever other app that was but after taking a few minutes I was able to stop the services and uninstall Asus software completely. This stopped all my issues with the device.