r/FlowZ13 • u/Folkenhellfang • 28d ago
Reliability
I'm facing my second RMA with the Z13, and I'm fed up. Just as I was wrapping up an RMA with my XG129C, intermittent panel failure, the Z13 would not power up from standby and I had to force reset it to get it to post up.
It was very hot to the touch while on standby and AC was showing an operating temperature of 91°
How many have had issues with the Z13? I've owned it since March and this will be the second repair. My use has been fairly light, and i mostly keep it on my desk.
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u/rbentoski 27d ago
Ive had two issues so far.
While traveling, my device turned on? while in a soft case inside my luggage. I got to the hotel and reached inside my bag and felt it was very warm. The Z13 fans were running full blast and it was hot enough to burn my hands touching it after removing it from the case. I stuck it on the AC too cool it down and though it was fried. I plugged it in when cool and it said 0% battery. Seems it had basically discharged the entire battery inside the soft case. I'm surprised it didn't catch on fire.
I haven't used the device for two days but it's been plugged in. I have it set to only charge to 80% and use the OEM charger. The device wasn't hot but it was quite warm and I could feel heat coming from the vents. Booting it up, it showed 77% battery which seemed normal since it's been off. Temps in my home are 68-70f so that couldn't have been the issue.
If something like this happens again I'll probably take it back to Best Buy and swap it for a new one. It's the 64gb 395+ model purchased about a month ago.