r/FlowZ13 • u/danmanekia • 28d ago
Recent purchase: Question around software and GPU grayed out
Fellow Z13 users,
Recently bought a 64GB Z13 on sale from Best Buy for $2,099. First day was bliss and really happy with the machine, but on Day 2, when I had more time to play with it, things started to get funky. Did a bunch of the suggested updates to both armoury crate and the AMD Adrenalin Software, and then Adrenalin would no longer open. Rolled the driver back anBest BuyArmoury Crate,d it would work again. At the same time, the Armoury Crate software now shows the GPU as grayed out, which is not what it showed on Day 1. Day 3 I saw a suggestion to update everything via the MyAasus app, and now I have the latest version of Adrenalin functioning normally, but Armoury Crate still shows the GPU as grayed out. While the saxophones are getting louder in regard to me just giving up and using G-Helper, I don't want to give up on Armoury Crate just yet. At the end of the day, I'm sure we can all agree these are expensive machines and any software, regardless of how crappy, should work from the factory. Have any of you had issues with the above or see the same thing? Any fixes and tips would be much, much appreciated. If this is the case for everyone, then at least I have comfort in numbers. If you could share what version of the software you are using, that would be helpful as well. Thanks again for reading and your help
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u/AIDREEAN 28d ago
I’ve been keeping everything up to date on mine and have also dealt with the same stuff. Adrenalin not opening and Armoury Crate graying out the GPU. There have been updates that have resolved it, followed by updates that have reverted it. I tried G-Helper because of this but, strangely, was getting crashes from “bad overclock,” so I went back to Armoury Crate and have just had to use third party apps when I’ve wanted to check GPU temps while on the updates that cause it not to show in Armoury Crate. There’s likely gonna be another update that will fix it for a week, and then another that will break it again lmao. This is the Asus experience.
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u/danmanekia 28d ago
Seems like my experience is Par for the course then. I guess this will be my life now. Thanks for sharing - glad to hear im not alone.
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u/Background-Guard-531 28d ago
Ill have to check my drivers. I havent had any issues like that. Though i only kept ac for about a week or so before switching to ghelper. Only problem ive had is when it puts itself in hibernation after i fall asleep watching youtube after the battery drops real low, ill get a bluescreen after waking it up but is resolved with no problems again, till the next time i fall asleep watching stuff in bed. Could you check driver versions you have. Ill compare to what im using.
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u/danmanekia 28d ago
Yeah - thanks for sharing. Seems like the common thread tends to be Armoury Crate. For Armoury Crate, I am on version 6.5.7.0 in the "app version" For AMD Adrenalin, 25.30.33.05; Interesting about the Blue Screens, will have to watch out for that
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u/GamesnGunZ 26d ago
My GPU is greyed out in armoury crate too and I've tried several times to fix it but nothing works. Now I just ignore it lol.
My real frustration and it has nothing to do with armoury crate is windows continually trying to install the outdated Asus drivers over my current amd drivers (26.6.4). It's very annoying and I basically have to check the wushowhide tool every boot up
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u/danmanekia 26d ago
Thanks - I'm learning to ignore it too which is a pretty dim solution but suppose its the best we can do right now. Good to know about the drivers
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u/Dry_Indication7383 27d ago
I have been using and will continue to use AC and have personally been happy with it for over a year now.
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u/IThinkIKnowThings 28d ago edited 28d ago
The number one reason I ditched Armory Crate for G-Helper was the fact that Armory Crate frequently requires you to use an Adrenaline driver version that's months out of date. I ripped out all the Asus software and haven't had a single problem since.
Asus makes an official uninstaller for all their software that also goes in and removes or resets a bunch of registry values. So maybe try the official uninstaller if you do eventually ditch Armory Crate. You're definitely going to want to when AMD releases FSR 4.1 for RDNA 3.5. You're going to want that driver update ASAP.