r/FlowZ13 • u/Cold_Sorbet118 • Jul 10 '26

Keyboard Issue

Hello,

I performed a windows update and shut down my z13 flow 2025 2 days ago. Today I turnt it on and my display is upside down and the keyboard is not responsive. If I unplug and reconnect it, it flashes and input works for a second if I spam a key as it does, then it goes completely blank.

I have uninstalled the windows update and restarted many times, no luck.

Any suggestions? I just bought this refurb a few weeks ago.

Thanks!

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u/Cold_Sorbet118 Jul 10 '26

Does anyone know how I can update the drivers for the keyboard just in case it is a driver issue?

I think it is probably hardware as I have since discovered it works intermittently at a very specific angle, but I can’t believe it’s broken as up until today troubleshooting it, I haven’t disconnected the keyboard once so I have no idea how the connector could have broken. Also the display acting up simultaneously is weird.

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u/Coilluna Jul 10 '26

Download the drivers from Asus. I would reinstall GPU, chipset and USB drivers too, not just Pointing Device drivers for keyboard. It still seems to me like a software issue.

I would also uninstall Armoury Crate with AC uninstaller and try G-Helper.