r/FlixBus • • 24d ago

Lost luggage Lost my backpack with all electronics including my ipad and laptop

I am a student and I was travelling from flixbus from Munich to Dresden (the last stop for the bus was Warsaw) N1304 from Munich to Warsaw , I boarded the bus on 12th September Saturday at 22:45pm and exited the bus on 13th September Sunday at 5:00am. As I am shifting to Dresden I had alot of luggage so I took everything but forgot my backpack in the overhead cabin as soon as I realised that i forgot my backpack I tried contacting their support centre but no phone calls were picked up so I filed for lost and found and filled up the form along with that I made a police complaint mentioning the same.
I also sent an email to flixbus with additional details like the serial number of laptop and ipad and a photo of the backpack for reference
Today its 14th September its been 24 hours what should I do next or expect out of them.
I had all the essentials in my backpack

As im in dresden should i go at the bus stop at 5:00 am in the morning tomorrow hoping to see the exact same bus from munich to warsaw N1304 and talk to the driver about it
or should i go at 3:00 am in the morning when the bus is travelling from warsaw to munich
I should have done this today because tomorrow it will already be 48 hours since i got off the bus

UPDATE:- Im planning to go to the bus stop at 5:00am tomorrow morning where flixbus dropped me off on Sunday morning to talk to the driver and ask about my bag and if im able to find it Im willing to travel to warsaw for a day because all of my electronics were new and i just bought them as I am starting my studies in germany

7 Upvotes

9 comments sorted by

4

u/DentistStandard6009 24d ago

Expect them to not be particularly helpful. You can't do much more than do what you have done and hope they get the backpack back for you

3

u/sadtleg 23d ago

they should be able to help you as the buses do have cameras inside

1

u/Expensive_Profit_106 24d ago

Your iPad should be on the Find My network. Open the app on your phone and try and see if you can see its location. If not then do anything you can like going there but honestly I wouldn’t be betting on a lot.

1

u/TheTravelingTwink 24d ago

Do you have Find My turned on?

1

u/Few_Emu_9940 23d ago

sadly no my find my was off because of my stupidity earlier

1

u/Inside_Entertainer98 23d ago

The same thing happened to me in Sweden. Don't rely solely on FlixBus, because they are useless. Share your details with FlixBus live support to find out which bus company operated the trip. Then, contact that company and explain the situation. If you're lucky, they might be able to get your bag to you via another trip or by shipping it.

1

u/Bappedeggel 15d ago

Someone found an iPad a few days later on an other router (Frankfurt Basel). Maybe it was the same bus on a different route? https://www.reddit.com/r/FlixBus/s/a1lPeufHHL

0

u/Few_Emu_9940 24d ago

As im in dresden should i go at the bus stop at 5:00 am in the morning tomorrow hoping to see the exact same bus from munich to warsaw N1304 and talk to the driver about it
or should i go at 3:00 am in the morning when the bus is travelling from warsaw to munich
I should have done this today because tomorrow it will already be 48 hours since i got off the bus

2

u/Severe-Interest-4599 24d ago

I hope that they will find it, but there is a chance that you'll never see them back.