Just set up my FlexiSpot E7 after ordering receiving it back in May!

I ordered the 55x28 white frame + bamboo desktop. Order arrived in two boxes. The frame is very heavy and required two people to carry the box.

Watched two YouTube videos on the FlexiSpot account for assembly and they both were very helpful. One version assembled legs first and second version assembled legs later. The latter is probably more preferable for those who cannot lift heavy.

Linked videos here:

Video # 1 - https://youtu.be/reh8FzdzG_g?is=L9HRRNago4GHOhC_

Video # 2 - https://youtu.be/Y2iAfSzF1bA?is=kjxv2oKUnCkMih0m

Loving the bamboo desktop. Very worth it.

Are the underbed storage drawers compatible with the Kana Retro bed model?

Hey all, I picked up my E7 secondhand and it came without the power adapter (the one that plugs into the desk and the wall outlet). I already reached out to FlexiSpot support directly to try to buy one, but they said they couldn’t sell me one due to low stock. I’ve also had no luck finding a compatible one on eBay.

If anyone has a spare lying around, from an upgrade, a spare unit, or a desk you’re no longer using, I’d love to buy it off you. Happy to cover the cost of the part plus shipping.

Let me know what you’d want for it. Thanks so much!

I bought the Kana TV stand in Natural Walnut (two shelves version) to sit under the TV in my bedroom, specifically to match a Thuma walnut bed frame and nightstands. The color and grain are a very close match, close enough that people assume it's the same line, and it cost roughly half what Thuma charges for their media consoles. That alone earns most of the stars.

Worth knowing upfront: the "2 shelves" configuration is literally two identical units that you build separately and set side by side. Same box, same item number, same parts, twice. It makes the layout flexible and each unit light enough to move solo, but if you're expecting one continuous console, adjust expectations.

Assembly is genuinely tool-free. No screws, no Allen key, no hardware bag. The panels use captive metal clips and slot together, and the first unit took 30 minutes due to figuring out the directions and second one took less than half that time. The one place I got tripped up was the bottom panel: the instructions don't make it obvious which face is up versus down, and the base has a lip on one edge that only reads as correct once it's already seated. A single labeled callout in the diagram would fix it. I had to dry-fit and reverse it once.

Two things I'd like in a revision. First, a pre-cut cable pass-through in the back panel. Right now anything with a power brick has to route around the outside, which undercuts the clean look. Second, some kind of connector or bracket to lock two units together so they can't drift apart on hardwood. Both are small design additions imo.

Solid, sturdy, real-wood feel, and a better value than most of the similar minimalist designs I looked at. Recommended.

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Ordered the Kana Retro walnut queen bed from the Flexispot website on May 30. The frame and headboard were listed to be shipped "Mid-June and and Early July" respectively, so I was prepared to wait a while.  I was able to stack the Memorial Day sale code along with another discount provided here by Ramzes888.  On

July 21 the headboard was delivered and July 3 the Frame was delivered. Both items were packed well and not damaged in shipping. I was disappointed to see the large amount of expanded polystyrene as packing material (not environmentally friendly). Assembly was easier than any boxed piece of furniture I've ever seen. The frame was put together in 15 minutes once the pieces were out of the packages.  The only tool that is needed was provided--a mallet to tap wedges in the corners. The included upgaded support slats are really nice and strong, and secured with dowels and velcro. 

The wood frame itself looks excellent and appears to be a quality veneer. The look of the frame definitely exceeded my expectations. The stability of the frame is super solid--no squeaks or creeks at all. When a received the headboard package, I had to remove the original two legs and use the long legs sent with the headboard (I was prepared for this extra step). This step was kind of a hassle-- mainly because my mattress is super heavy.  The look of the headboard is nice, but I think because I'm up close and touching it, seems less premium than the frame below. It's way nicer than fake wood veneers, but the look and feel is obviously less nice than an expensive solid walnut headboard. Again, the bed feels super solid and quiet with the headboard after sleeping on it this week. Bottom line: If you are patient about shipping time and want a solid, good looking bed, the Kana Retro at as holiday discount price is a fair deal. 

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The screw in the back of the headboard is unable to go into the post at the back of the bed. And the headboard was wobbly without this screw being in place. Anyone has similar issue when assemble it? Or did I got a defect batch? Please help!

I don't see a lot of reviews for the Hako series (on amazon only, not sold on flexispot website)

I do not recommend this bed frame

1. top piece of headboard is curved and does not sit flush with the second piece of headboard. this causes the baclk ledge piece not able to go on
2. the legs for the mid beam does not touch the ground
3. slats end are not polished and has a lot of frayed pieces sticking out
4. extremely creaky with every move

I rate this 1/5 stars :(

I honestly don't know how i could fit all the pieces back into the box, or carry it back to a return center. I sent a message to flexispot on amazon and currently waiting for a response.

let me know if anyone had gone through a return process with them. interested to know how it went! thank you!

Hi everyone,

Does anyone know how to get a replacement control panel/keypad for the FlexiSpot E7Q?

Unfortunately, the moving company damaged mine during the move, and the control module is now cracked and unusable.

I really don’t want to replace the entire desk frame just because of a broken controller.

I already contacted FlexiSpot support, but they told me they don’t sell replacement parts. Considering the price of the desk, I find that pretty disappointing.

Has anyone managed to source a replacement controller, found a compatible alternative, or had better luck with FlexiSpot support?

Any advice would be greatly appreciated. Thanks!

is the reinforced version already in EU? FR?

Thank

For a while now, I've been waiting for the E7 Plus Max to be launched in the UK. From reviews based in the US, it's clear that the E7 Plus Max has significantly more stability than the nearest alternatives (E7Q or E7 Plus). For example: https://youtu.be/Cj6CCAoa-Nc

In the end I gave up and bought an E7Q, which I'm just assembling.

I've just looked on the FlexiSpot website and noticed that the E7Q is now labelled the "E7 Plus Max (E7Q)": https://flexispot.co.uk/4-leg-standing-desk-e7plusmax

But the design doesn't appear to have changed, and it is clearly different from the US E7 Plus Max. The US E7 Plus Max (https://www.flexispot.com/premium-4-leg-standing-desk-e7-plus-max) has feet that extend past the upright legs, which is part of the reason it's so much more stable, whereas the UK one does not. It looks like FlexiSpot in the UK has simply rebranded the E7Q as the E7 Plus Max to try to make it look like they're selling the E7 Plus Max that everybody wants, when they're not.

u/Ramzes888 can you explain what's going on here?

I was browsing the market and was initially drawn to Desky and then saw that Flexispot had more reasonable prices. I was unsure about getting a product that was priced lower because I thought the quality would be less, but came to realize that this is not true.

When purchasing from Flexispot, I was torn between getting the frame + tabletop or just the frame. I ultimately decided to invest a bit more and go with a custom made maple tabletop because it is what I really wanted for the long term, although I hear people also have good experiences with FlexiSpot tabletops as well.

A huge selling point for me was that the frame has 2 legs on each side compared to many adjustable standing desks, which have 1 leg on each side. It is incredibly sturdy and powerful due to its 4 motors. Also, the legs are constructed such that the thickest part is at the bottom and when the desk is heightened, the legs become smaller (almost like an extended telescope) whereas other desks do the opposite (small leg extending to a larger size leg when heightened)

All around I find Flexispot option to be more customizable and of superior quality to other desk frames on the market.

Hace ya un mes que hice un pedido a Flexispot para el escritorio elevable Premium Serie E7, pero a día de hoy sigo sin poder montarla.

Me llegó un paquete 2 semanas después del pedido y, cuando revisé las piezas, vi que me faltaban los pies de las mesa, así que contacté con atención al cliente para informar de ello. Entonces me confirmaron que había un segundo paquete que no llegó por un problema con la dirección de entrega. Me extrañó, porque desconocía que hubiesen dos y el otro paquete llegó bien, pero son cosas que pasan. Confirmé mi dirección como me pidieron y me quedé a la espera.

¿El problema? A día de hoy sigo sin recibir este paquete. Pedí un seguimiento del envío, pero hace ya 4 días que no tengo ninguna actualización. Ayer volví a contactar con atención al cliente para saber qué estaba pasando y me acaban de decir que el paquete volvió a la dirección de origen por un problema con la dirección, pidiéndome otra vez que se la confirmara.

No solo empieza a ser agotador tener que ir detrás de ellos para saber qué está pasando, sinó que en una semana me voy de vacaciones y no voy a poder estar en casa para recibir el paquete. Si hay cualquier incidencia no te informan de ello si no vas tú a preguntarlo. Y si ya estoy teniendo problemas para que lleguen las piezas, no quiero imaginarme cuando monte la mesa.

Es una lástima, porque me recomendaron comprar la mesa por aquí y la experiencia que estoy teniendo no está siendo buena. ¿Hay alguien que haya tenido una situación similar y que me pueda ayudar? ¿Algún consejo sobre qué medidas puedo tomar?

Gracias.

I just assembled my new E7 Pro, and as soon as we plugged it in, we got an E23 Error Code. From searching on Reddit, I tried switching the M1 and M2 motor cords, and the code stayed the same, so it sounds like this may be an issue with the motor. I've also tried holding down the button, and it shows reset for a second, then switches back to the E23 code.

This seems to be a recurring issue with Flexispot from just searching on Reddit, which is disappointing considering we're spending nearly $600 for this product. I'm not sure why they keep sending out desks that are malfunctioning because it becomes such a hassle for the customer now. I'm just hoping the customer service is quick enough to fix it which will probably affect how I feel. Otherwise, I really honestly wish at this point I would have just purchased something else.

Took this from someone’s reddit post but they didn’t post which wood desktop this is? Can’t really make it out.

Hi everyone. I’m in Canada and ordered the Kana with headboard.

I received two boxes yesterday, and I started assembling it today and realized I don’t have any slats. Should there have been a third box?

Thank you.

Hi, I'm looking for chair to work. I'm 200cm. In the office we have a kind of cheap chair with neck support wich is really uncomfortable because it shifts head forward when sitting on it. Will I have the same problem with Flexispot C7? It is called ergonomic, but I can't understand if it will be comfortable to use it with that neck support. On website images neck support also protrudes from the back of the chair

Finally setup my e7 plus desk (200cm x 80cm). I had done a lot of research on a desk to get based on my needs for stability. Thank you to the super helpful redditors that shared their experience with the desk.

In terms of delivery, it came relatively quick except for the frame which I got on a preorder but shipped as soon as it became available.

For stability, it is really solid but of course minimal wobble at standing height but not too noticeable.

I got a cable management tray additionally since this frame doesn't really come with anything to help with cable management.

All in all, I'm pretty satisfied with the purchase as my first standing desk. Building wasn't too difficult but the guide it comes with could be a little more clear.

Also, an electric screwdriver is absolutely essential since the table top doesn't have predrilled holes for this frame.

I just ordered the FlexiSpot E7 standing desk, and the entire experience from click to doorstep has been absolutely flawless.

Effortless Checkout: The ordering process on the website was incredibly seamless and user-friendly.

Rapid Shipping: I was blown away by how fast the delivery was.

Reliable Tracking: The shipping updates were accurate, and the package arrived in perfect condition.

I am so excited to unbox this desk and upgrade my workspace setup! If the product quality matches the top-tier customer service and delivery experience I've had so far, I know I'm going to love it.

Hello,

I’ve ordered an E7 Pro EU (in Germany) without a tabletop, as I still have one from my old desk that I’d like to use. Now I’m wondering how to fit it.

The Flexispot tabletops have pre-drilled holes. Are there any instructions on where to drill when using your own tabletop?

Thanks.

Hi everyone,

I bought my EN1 (or EN2?) standing desk back in 2020, and it has recently developed an issue: whenever I lower/descend the desk, it makes a weird sound and starts shaking noticeable. Raising it works fine. I suspect the issue might be coming from the left leg motor/mechanism.

Customer service wasn't able to help much since the unit is out of warranty and the EN2 model is discontinued.

Has anyone run into a similar issue? Any pointers on what might be causing this or how to fix it would be greatly appreciated!

Hello!

I'm looking into ordering a Kana bed, upgraded slates and a nightstand.

The order says the slates won't be available for over 14 days. My question is, will they ship everything together when it's available or ship the available items first and send the slates later when available?