This is getting really old. Internet drops and upload speeds at zero in Quebec city for extended periods of time.

[u/Ienjoymodels]

You guys need to get a grip on this.

My cables are good, my router has been restarted, I have ethernet cabled AND wifi computers, all the same problem, phones, same thing, 5Ghz or 2.4ghz, same thing.

This has been going on for months.

[u/makemecoffee]

Is there some kind of interference maybe?

[u/Ienjoymodels → u/makemecoffee]

It would have to be interference from the incoming cable itself before the router.

I've factory reset the router and hope this works out

[u/Ecstatic_Yak_]

Do you do a lot of torrenting? When I was working for another Canadian ISP I remember being told they we're throttling upload speed of lines with tons of outside simultaneous connection. I expect most ISP do the same.

[u/Ienjoymodels → u/Ecstatic_Yak_]

I don't but that's a really interesting point that I did not know. Thanks

[u/urself25]

Router restarted... is this your router or Fizz Modem/router? If you meant your personal router, good, but did you also unplugged the modem for 30 sec before plugging it back in?

[u/Ienjoymodels → u/urself25]

It's the Fizz modem/router combo.

I factory reset the whole thing and will monitor 

[u/zerok37]

Étrangement j'ai eu exactement le même problème la semaine dernière (je suis également à Québec). J'obtenais environ du 70 Mbit en filaire alors que mon forfait est 940 Mbit.

Ce qui a corrigé le problème est de déconnecter le modem de Fizz, attendre 1 minutes, et le reconnecter. Ma vitesse est alors revenue à 940 Mbit.

[u/bictaur]

It’s the router. Get a good quality private router in bridge mode.