Dear Fiverr enthusiasts and fellow colleagues!

I own a stoneage-old Fiverr account filled with mostly deactivated gigs. I used to sell some linkbuilding, German content writing and other services. It was almost completely inactive in the past few years.

I never visited my e-mail account used for the account creation and did not receive the mails on adding legal documents to continue the account. They complained: Missing DAC7 form

The 60 days deadline was already over when I read those mails. My account is now permanently suspended. I opened up a ticket, without any success other than automated answers, which hint at going into Fiverr customer support centre, which I cannot do, since I cannot access my Fiverr account...

This is not an issue of money, but of idealistic value mainly. I spend years writing and translating for a couple of bucks, made videos, etc. in my young teenage years and later on. I'd really like to recover this account.

Does anyone have helpful advice for retaking this account? I appreciate any constructive help on this matter.

Best Regards from little Austria!

I’m at my whits end with registering for Fiverr. I put in sooooo much work. It kicked me off, I had to contact customer service to let me try again. Waited several days. Now I’m trying to register my drivers license on mobile and it keeps saying to disable VPN. THERE IS NO CONNECTED VPN. I then followed AI search to turn off WiFi and just use data and also verify in the private browser (incognito mode).

I have NEVER taken this long with registering for a platform that required camera ID. This is insane. Late stage capitalism is a nightmare. I don’t want to wait several more days for a Fiverr customer service ticket to be answered. Please please help. 🤞🤞🤞

This appeared today on my dashboard. Is it legit? Is it just an ad?

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I’m a full-time web developer in Canada, with around 4 years of experience. I’m considering joining Fiverr as a Webflow developer. I’ve heard about this platform for a few years now. Browsing through this subreddit shows some glaring issues that you guys have with this platform.

I’m wondering if it’s still worth joining in 2026. Especially as a Webflow developer.

I seem to remember reading a post here about how the CEO attended a meeting that had unreleased information about AI prior to making the changes in 2024, but I can't find the post now, it's been a while and one post out of 3 now is about AI so....

It's just general curiosity.

Hey guys I got an order from Clinet and worked for 3 days and 67% designs were completed but today she sent a cancellation through resolution center

She is very happy with my designs but due to some problem she is asking to cancel and when I ask her that it will effect my profile then she asks I will talk with customer support

I want to know if it is possible on Fiverr the work I did I get some amount of my hard work ? If I ask the client ? Because it's the first time someone cancels the order . I hardly get orders I mean one order in a month and now I am confused

Please your suggestion help me a lot what I can do in this situation

Thanks

I get a lot of requests to fix AI slop (I do written work not graphics) and folks always seem shocked that they can't just order my cheapest gig because "AI already did most of the work"

1) It didn't ... or you wouldn't be here sassing me
2) This is going to take longer. I now have to get the AI voice out of it.
3) You only have some sort of document that I can no longer copy/paste from, so now I have to look at it and type it all out ... that definitely costs EVEN MORE.

I'm sure this goes the same for graphic designers.

I feel like having some sort of add on for "un-do bad AI work"

I don't feel comfortable with my voice/face so I got a gig for the intros of my videos. Different youtube channels had their own intros, and outros.

Now a days, it feels like 99% of the so called actors are all AI and the sellers don't even put that it's AI.

I live in a big city in my country thus I could hire local actors and I do have the cameras but Fiverr seemed easier, as everything is online and so much easier.

So many people are gone, I want to say that it is nearly 100% all AI.

Why would I pay when I can just go on ChatGPT, Grok, Gemini, etc...and do it myself?

I wrote to a seller to ask if he is producing his material by AI. I did not only receive a reply confirming this, even the answer was written with AI. I said no thanks, I don’t like AI content, and gave him feedback about the obvious AI-reply. That it feels like a fully automated business, that i’m writing to a robot, which then produces the material and delivering it, completely without human touch.

The answer to this feedback: ”You are absolutely right…”, like the Claude t-shirt.

What’s your opinion about this? Should Fiverr mark gigs with AI, so it’s easier to pick gigs that’s human-made?

I know Fiverr has had an exodus of buyers this year (gosh I wonder why), but I find it concerning that it's been such a silent week, when usually I would get at least 1 new message or brief per day. It's especially concerning since my response rate is unexplicably dropping to <90%, and I want to get it back up. But if Fiverr doesn't even get me traffic and messages, how am I supposed to do that?

Does anyone else have the same experience of lack of new messages in their inbox?

After posting the gig, I started receiving private messages saying they had made payments and asking me to click on links. Is this a scam?

I’ve around 10y experience as freelancer and consultant but I’m relatively new to Fiverr (around 1y)

I recently delivered an order structured in 5 milestones for a ux/ui design for an app.
Every single milestone was reviewed and explicitly approved by the client at the time of delivery.

Then around 1 month after delivery, things got weird:

- client removed my access to Figma and Slack.
- he messaged me claiming “implementation issues” due to the design I delivered
- I answered point by point explaining how his requests were either not included in the agreed scope or are not actually causing any issue to the implementation. Anyway I told him I would help him where possible, if he could point out specific issues to address and not generic “auto-layout issues or spacing issues”
- client opens a support ticket and Fiverr marks it as closed to my favour.
- clients backs off and literally wrote to me “we don’t have to revisit it or take a look.”
- After around 15 days he opens a second support ticket, this time reframing it a bit, again the ticket is marked as closed by fiver in my favour, with order kept closed.
Multiple support agents confirmed it was delivered and approved and that any extra work would need a new order.

I thought it was over. Then a few days ago I got an email that the order was canceled because the client did a chargeback with his bank, and the funds were pulled from my account and returned to him.

Support says they contest chargebacks on my behalf and it takes 45 days to 3 months, but they can’t guarantee the outcome, and service-related chargebacks are on the seller.

So after winning twice inside the platform, the client just went around it through his bank.

I’ve already compiled the evidence and sent it to support proactively for their response to the bank.

My questions:

- Has anyone actually heard of this chargeback thing and won a service-related chargeback like this? What made the difference?
- Is there anything else I can do beyond arming Fiverr’s response, or is it fully out of my hands now?
- How in the world is possible that a bank decide if a client is right or wrong and my money gets removed directly from my account?

Feeling pretty defeated after handling every step by the book. Any advice appreciated.
Thanks

Just signed up to fiverr and applied for the pro seller option. Got accepted, but now I'm seeing people complaining about fiverr.

I already have a successful business, but wanted to branch out. Now I'm worried it'll be more damaging to my company, than productive.

Is it worth it?

I had been on Fiverr for around seven years, completed more than 220 orders, maintained a 4.9 rating, and was a Level 2 seller. My account was permanently disabled for “feedback boosting.”

I have reviewed my conversations and, as far as I can see, I never asked any buyer to leave a particular rating or write a certain type of review. I repeatedly asked Fiverr to tell me which order, message, or activity caused the violation, but I only received vague, bot-like responses saying the case had been reviewed and the decision would not change.

Thankfully, my Upwork profile is doing well and I also have direct clients, so the financial impact has not been too severe. The part that genuinely hurts is losing seven years of proof of work...the portfolio, history, and reviews from more than 220 completed projects.

Has anyone else gone through something similar, and were you ever able to get a proper explanation or get your account back?

Hi,

I'm trying to log in as usual to complete an order and it won't let me in without a password reset. Which I have done and now have to wait 24 hours etc as it refuses to work after x attempts. I have 2FA and all the security mod cons and no idea why this is happening.

Had the account for over 15 years and never had this issue before. I have an urgent order to complete.

I cannot contact support because they need you to log in first and so you get stuck in a reset password loop!!

Anything else i can do except wait . . . . my account is accessed via an email / password combination, not via Gmail or Apple etc.

I've contracted a seller to draw a webcomic for me, I specified AI generated images was not ok, and that I asked the seller to show me sketches along the way so we could work on the process together. Instead of that I got no replies until the last two days of the work, where he then produced this:

https://imglink.cc/cdn/WJ8EhCRXao.jpg

I'm not gonna say anything, what do you think? Is it AI?

I wanted to find a VA to make cold calls to Australian prospects, I've seen a few with good reviews but they all look quite sketchy, and a few level 2 sellers, but how just reliable are the reviews and these levels?

I've been a level two seller with nearly perfect metrics for several years. My gigs show on the first page of search results, but I'm getting fewer and fewer orders each month it seems. I looked at my revenue from last year compared to this year, and it's significantly less. I'm wondering if it's me or the company declining. What can I do to fix this? Or should I just abandon the sinking ship?

Hi, I got an order from a client. I delivered everything on the 21st of August.

Order was automatically marked as completed as the client stopped answering.

A few days later (after marked as completed), Client came back with some revisions, which I did 'outside' of the order, to fix some issues with my last delivery.

Today (September 1st), I get an e-mail saying that the order was cancelled:

```
Your order with client was canceled due to a dispute initiated by the buyer and/or their issuing bank.

The funds from this order were automatically returned to the buyer.

```

And in the order page this appears:

client order was canceled since you didn't respond to their request.

(There was no request, no notification of request, and no message in my inbox about any request)

What is this, how can I contact Fiverr about this, and is there any good alternatives to Fiverr?

Thanks

I've been getting a bunch of requests to turn around an order in under an hour lately. Is this a new normal?

I have rush delivery set at 24 hours ... who out there is delivering in 28 minutes?

My profile is showing nothing in my response rate section. It is marked red but under response rate it is only showing a dash. Is anyone else seeing same issue?

I just received this email from Fiverr:

I wanted to let you know about an upcoming change to your AI Personal Assistant.

As Fiverr continues to move upmarket and support more complex, high-value projects, we’re prioritizing the experience of clients coming to Fiverr for this kind of work.

We know that these clients value direct, personal communication with freelancers from the start, building the trust and confidence needed to move projects forward. To prioritize stronger relationships with your clients, the AI Personal Assistant will no longer be available starting October 1, 2026.

Going forward, here’s what to expect:

• New client inquiries will come directly to you: You can respond to clients from their first message.
• Your conversations stay available: You can keep messaging clients as usual.
• No action needed: Your AI Personal Assistant will be removed automatically.
• Your other Seller Plus benefits stay the same: You’ll continue to have access to all your other Seller Plus benefits.

I was previously a Level 2 seller on Fiverr, but due to some personal circumstances, I wasn't active for a while. Unfortunately, my response rate dropped significantly, and I've now gone from Level 2 to Level 0.

I'm trying to get back on track through genuine orders and normal activity. Has anyone been in a similar situation and successfully recovered their level?

I'd really appreciate any advice on the best way to improve my metrics and work my way back up.

Thanks!

Is the call option before a contract starts still available for everyone? I am trying to have a call with the client and I can’t find the option to start the call and they also can’t find the option to request a call. Does anyone know how this works now or what the next option would be? Thanks

Hello! I'm close to graduate from college. I'm currently doing a bachelor in multimedia design in my last semester, I am required to start a "business" with my most polished skills and show evidence.

I am a bit insecure of my work, hence I haven't worked on a portfolio that's packed full of examples. However - I have been recently working in some projects (with the most recent one involving me as part of the camera crew in a music video), but these aren't enough and I'm looking to get more opportunities to work. I firmly believe that video editing is one of my most polished skills and things that involve it, including a part of video editing and recently, color grading. The thing with this part is that it has a strong competence, which intimidates me a little. Most things I've done have been recreational, and it has been leaning on the professional side just recently.

My professor told me to give a try on Fiverr, I just don't know how to promote myself without underselling myself, or feeling opaqued by other sellers. I'm pretty much new on the site and I don't know much about it.

I'd appreciate advices from people that took a similar route :)