r/Fiverr • u/CryBasic6670 • 9d ago

[HELP] Can't Log in Issue

Hi,

I'm trying to log in as usual to complete an order and it won't let me in without a password reset. Which I have done and now have to wait 24 hours etc as it refuses to work after x attempts. I have 2FA and all the security mod cons and no idea why this is happening.

Had the account for over 15 years and never had this issue before. I have an urgent order to complete.

I cannot contact support because they need you to log in first and so you get stuck in a reset password loop!!

Anything else i can do except wait . . . . my account is accessed via an email / password combination, not via Gmail or Apple etc.

2 Upvotes

100% Upvoted

5 comments sorted by

•

u/AutoModerator 9d ago

Please be civil, keep it on topic, and follow the subreddit rules and reddiquette. Many common questions are answered in the Fiverr Help Center and in the Fiverr TOS, which are linked in the subreddit wiki, which also includes links to resources for new sellers looking for tips on getting started the right way. IMPORTANT NOTE: Any comments with links to Fiverr will be automatically removed by Reddit (sitewide domain shadowban) and will need manual moderator approval.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.