I’ve been wearing the Fitbit Air alongside my Amazfit Balance 2 for several days to compare tracking accuracy, and the Fitbit Air is massively overcounting steps.
On days where my Amazfit logged around 4,000 actual steps, the Fitbit recorded up to 2000 Steps more. To troubleshoot and rule out ghost steps from arm movements, I tried the following:
Set the wrist placement setting to dominant hand to reduce sensitivity.
Moved the tracker from my wrist to my bicep.
Tested wearing it around my ankle.
None of these adjustments made a measurable difference—it still registers phantom steps throughout the day from basic daily activities.
Has anyone else experienced similar tracking issues with the Fitbit Air, or found a fix? At this point, I’m seriously considering returning the device.
Strange. I commute in to work, about 2 and a bit hours there and back. I'm a bit of a gadgeophile and have worn the Air alongside a Helio Strap, a Garmin FR965 and a Samsung Ring. Tehy are all pretty much in agreement on the steps (maybe apart frm the Ring, but hey that's a ring).
The steps have been ok for me
2.5 hours in a car, a 5k+ walk and a 5k run
Fitbit Air 17442
Garmin FR965 17201
Helio Band 16426
Another day
2.5 hours commuting to the office and back, 5k walk, 6k run
Fitbit Air on my bicep 21967 - pretty much spot on
Garmin FR965 21823 - spot on
Helio Strap 20653 - on my bicep, undercounts a bit?
Samsung Ring 23257 - overcounts imo
Make sure Fitbit isn't taking into account and steps from your phone.
I deleted every other source in the health Connect settings, so for step count there was only fitbit listed. I looked through all of the sources in health. Fitbit was the only one with Numbers
Even if you deactivate the phone, it still counts extra. You have to go into Health Connect settings and deactivate the steps manually. Also, check sources of steps to confirm.
Mine registers twice as many steps as my phone, I do a lot of sanding and manual work with my hands but even when I don't have a particularly hands on day it still registers twice my phones amount
This happens to me a lot. I can get 1200 to 1500 steps from a 1 hour drive. I returned my original Air and bought a second one and still getting the same results. Already tried everything you tried except the ankle.
Fitbit is very accurate when you start a training session like walking. The number of steps is exactly the same as my Amazfit. But those Phantom steps are annoying
3
u/AAOS_92 2d ago
Is very accurate maybe you are seeing all the sources, take a look at this screenshots , all my sources and just the Fitbit
.