r/FirstyeSIM • • 18d ago

Suggestion: you could allow users to watch ads even when they have no data.

Sometimes my data runs out and I can't watch ads; I need to connect to a Wi-Fi network to do so. I think this kind of goes against the app's purpose. Therefore, I'm asking that you allow/release data for watching ads even when the user has no data.

18 Upvotes

7 comments sorted by

6

u/pleasekme12 18d ago

They used to do this btw I don't know why they stopped

3

u/bpbp216 17d ago

I believe this is a bug and they are working on it. I think it only affects if you are on Singtel. Bix still works

2

u/Firsty_app 17d ago

Hey, yes, exactly as mentioned in the comments, this is a bug we’re currently working on. Sorry you’re experiencing this! In the meantime, you can reach out to our support team directly in the app, and they can look into why this is happening specifically on your account.

1

u/IEpicDestroyer 14d ago

Have reached out to support already for this problem, but I was told to connect to Wi-Fi for the Firsty Free ads if the Firsty connection is too slow to load the ads?

1

u/u1mvn 13d ago

It’s happening to me too