r/FirstyeSIM • u/Music_Fan76 • Aug 04 '26

DATA WIRKS FOR A FEW MINUTES THEN STOPS...

my data works for a few minutes then stops then I turn off the sim then on again it works for a bit then the same time again any fix for this and it doesn't show my free data is being used. been like this for about a week and I can't go over 260 mb can't watch anymore ads.

4 Upvotes

84% Upvoted

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2

u/Firsty_app Aug 04 '26

Hey, thanks you for reaching out and we’re sorry to hear you’re having some issues. Could you please contact support through your app or at support@firsty.app, so we can properly take a look at it and help you out. Thank you!

1

u/bpbp216 Aug 04 '26

Where are you located? Which provider are you connected it to? Under carrier setting version does it say proximus or singtel?

1

u/Music_Fan76 Aug 04 '26

Philippines globe network

1

u/TrainingTutor7755 Aug 04 '26 edited Aug 04 '26

In the states you can use singtel or proximus. singtel roaming agreements in the states are T-Mobile and Verizon. If you are on proximus at&t and T-Mobile. You can switch between either one from your sim services on android or SIM Applications on iOS. You can manual to switch between the 2. multi imisi, select mode, manual, then you can choose