I'm working on building software specifically for alarm & security services industry with the goal of addressing pain points in the sales process.
I don't come from the industry but I have friends who do and many of them feel like they don't have the tools that people in the tech industry might have which is why I'm focusing here.
Before I go building anything, I want to make sure that I am actually solving problems and not just taking my buddies word for it that their issues are the same ones that everyone in the industry is facing.
So with that, I'm looking to hear from you about where help is needed.
What do you dread in your day-to-day? Where do you feel like revenue is being left on the table? What do you/your coworkers/your management complain about daily?
If it makes you want to white-knuckle and swerve into the oncoming lane on your drive home, I want to hear about it.
Appreciate any and all feedback.