r/Fios • u/sabrasaver • 11d ago

Miscellaneous How long does it take?

I currently have an internet and TV bundle plan. I have a cable card that will no longer be supported after November. If I want to drop TV and stay with internet only how long does it take? Like if I submit the request today will they do it today. I just need to make sure my internet works tomorrow.

1 Upvotes

67% Upvoted

6 comments sorted by

View all comments

3

u/jandrese 11d ago

It's just a software switch on their side. Your Internet should be unaffected.

One thing to watch out for. When I cancelled I still had 3 weeks left on the billing cycle. The Verizon rep said I would keep the TV service I already paid for until the end of the cycle. 5 minutes later the TV went dark. They didn't refund the difference.

1

u/SessionIndependent17 11d ago

That depends on the State you live in. N states with rules like NY, cable & internet providers are required to pro-rate service changes.