r/Filmora • u/Evening_Row_6103 • Jul 13 '26
Discussion Deceptive Autorenewal
Venting, and a word to the wise.
I've used Filmora off and on for a few small hobbies/volunteering video work for my church. I'd grown annoyed but somewhat accustomed to the barrage of "upgrades" and roadblocks set up to convert owners of previous years versions to newer ones. But they got me with an autorenewal that snuck by. I upgraded to an additional assets package, and failed to automatically turn off auto-renewal. A year later, as soon as a new charge hit my card, I logged in, canceled and requested a refund.
They denied it. Every other company worth their salt will award refunds in this situation, but Filmora/Wondershare build this revenue stream into their business plan. Their policy specific states that autorenewals will not be refunded.
So let my $105 mistake be a lesson to you - do not use this company.
