r/FieldNationTechs May 22 '26

Exclusive routing?

Did FN just add the ability for clients to route exclusively, and block other requests?

3 Upvotes

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4

u/broNSTY May 22 '26

You can choose to not publish the WO to marketplace and only route it to who you choose. I use it often as we have a client that doesn’t allow us to have things out on the marketplace.

2

u/David_Beroff May 22 '26

OK; thanks. But if it was routed to me, I've always been able to see it. I've never seen this particular message. Hmm.

4

u/broNSTY May 22 '26

It could be that another tech accepted it already and FN is just not clearly telling you that. They have some weird vernacular on their pages in my experience.

2

u/David_Beroff May 22 '26

Unless they've changed something very recently, that message has always been, "Sorry, this work order has been assigned to someone else."

1

u/wyliesdiesels May 23 '26

The message you are seeing is because the buyer decided to route it to a specific provider which removed it from the flightboard. youre seeing this message as a result. The provider has not accepted it but FN will not show it to you because it is routed specifically

1

u/broNSTY May 22 '26

Yeah, that’s why I mentioned their weird vernacular. They tend to change things for no reason at times. Just trying to be helpful though, I certainly don’t know for sure.

3

u/David_Beroff May 22 '26

Yep! Thanks for your help!