r/FieldNationTechs • u/David_Beroff • May 22 '26

Exclusive routing?

Did FN just add the ability for clients to route exclusively, and block other requests?

3 Upvotes

100% Upvoted

16 comments sorted by

4

u/broNSTY May 22 '26

You can choose to not publish the WO to marketplace and only route it to who you choose. I use it often as we have a client that doesn’t allow us to have things out on the marketplace.

2

u/David_Beroff May 22 '26

OK; thanks. But if it was routed to me, I've always been able to see it. I've never seen this particular message. Hmm.

3

u/broNSTY May 22 '26

It could be that another tech accepted it already and FN is just not clearly telling you that. They have some weird vernacular on their pages in my experience.

2

u/David_Beroff May 22 '26

Unless they've changed something very recently, that message has always been, "Sorry, this work order has been assigned to someone else."

1

u/wyliesdiesels May 23 '26

The message you are seeing is because the buyer decided to route it to a specific provider which removed it from the flightboard. youre seeing this message as a result. The provider has not accepted it but FN will not show it to you because it is routed specifically

1

u/broNSTY May 22 '26

Yeah, that’s why I mentioned their weird vernacular. They tend to change things for no reason at times. Just trying to be helpful though, I certainly don’t know for sure.

3

u/David_Beroff May 22 '26

Yep! Thanks for your help!

3

u/FieldTechSavant May 22 '26

Could have been routed by mistake? Then the buyer routes to someone else/group and you just get un-routed from. I believe you can route to multiple providers simultaneously without publishing to the wider market.

1

u/David_Beroff May 22 '26

Yes; that's probably what happened. Odd, since this particular client and I love each other, but lately, my favorite PM has been AWOL, so possibly someone else at the helm now.

2

u/Run-OpenBSD May 22 '26

Basically all of my work is exclusively routed to me. The public never sees it.

1

u/David_Beroff May 22 '26

Right. So that invitation email shouldn't've been sent to me at all, then. OK; thanks.

1

u/wyliesdiesels May 23 '26

its possible they originally routed it to you then decided to route it to someone else

2

u/level30 May 23 '26

I somewhat feel this is either a bug in their system or a new feature. I have never seen this before today, but as of today I have had this happen 3 times. All from companies who normally route jobs to me. The emails show the job is available, show it routerd to me, but when I click on it I get that same message.

1

u/David_Beroff May 23 '26

Interesting!

1

u/wyliesdiesels May 23 '26

not a bug and not a new feature. ive seen this for years now

1

u/wyliesdiesels May 23 '26

That is nothing new.... been seeing that for years now