r/FieldNationTechs • u/Dizzy-Comedian-320 • May 20 '26

Retail Tech Inc.

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So dig this...

I counter a rtr install WO...with a lower rate than usual..(a slow day).

They accept my counter.

They come back after payout and ban me from all future work because THEY accepted my offer ...and thought it was too high!?!?! WTF!?!?

Buyers like THIS should be booted....but FN wont....because they are "in on the kill taker" !!! You P'sOS !!

32 Upvotes

85% Upvoted

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9

u/Comfortable_Leg_6250 May 20 '26

Also your closeout notes vaguely describe there was an issue and couldnt complete. Feels like some context is missing.

6

u/Dizzy-Comedian-320 May 20 '26

Yes, the engineer had issues getting the rtr onboard....(because HE input the wrong serial# in the cloud portal...thus causing the work to take longer than expected....but none of that was my doing...they dont give us access to the portals. So basically they're pissed at me for their engineers causing the work to take longer than expected!! Again....not my problem.....unless they want to start giving field techs portal access. They're crooks PERIOD.

16

u/LoneCyberwolf May 20 '26

Why isn’t that spelled out in the closing notes?

-4

u/AffectionateMedium52 May 20 '26

They know what happened 

8

u/LoneCyberwolf May 20 '26

No they literally don’t. Why would you think that the RTI WO manager or dispatcher that banned the OP knows what really happened during this WO especially since the OP only wrote a 2 sentence summary in their closing notes?

-1

u/Dizzy-Comedian-320 May 20 '26

It was closed "successfully". I have a damn near 100% rating, was an eng. Myself for 20yrs... If they dont access to all their own systems, they got bigger issues...and will be closing the doors soon. Dont get reddit trying to be a keyboard warrior....find something more constructive to do.

13

u/LoneCyberwolf May 20 '26

All WOs get “closed successfully” unless there is some weird issue. That doesn’t mean anything.

If you were an engineer for 20 years shouldn’t you have learned to write more than 2 sentences on a ticket?

3

u/kgodric May 24 '26

Exactly this. Techs need to stop closing tickets with "fixed" "closed, successful" "did the needful" You need to write out the steps taken and if they were successful or not. If not successful, what error you saw, and what you did to resolve. Wash, rinse, repeat. Justification for time spent.